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Job Description
Purpose of Role:
To assist management in maintaining customer operations quality of service. To supervise develop and gear the performance of the customer service representatives towards agreed upon goals. Manage daytoday planning and operations. Act as a focal point and smoothen communications between front liners and management. Insure consistency in policies and procedures.
Scope & Responsibilities:
Delivery to Customer Service Representatives
Performance Objectives:
Skills
Experience and Expertise:
دوام كامل