Cashier - Guernsey Branches

In this role, you will:

• Accurately and promptly resolve customer queries and requests.
• Deliver an exceptional customer service experience.
• Ensure accurate cashiering activities.
• Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & Self-service points, to meet their varying needs.
• Gain comprehensive knowledge of the Bank’s full range of products and services to enable you to connect the customer to the best possible service.
• Work collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team.
• Treat customers fairly at the heart of all that you do.
  

Requirements

To be successful in this role you should meet the following requirements:

• Have a passion for continuously delivering a superior customer service.
• Pride yourself in consistently delivering a personalised, friendly and efficient service at all times.
• Uphold high standards of quality ensuring accuracy.
• Previous experience working in a customer focused environment
• Demonstrate strong communication skills which will enable you to engage in effective conversations with customers to build strong professional rapport
  

For further details and application information please click “Apply”