صاحب العمل نشط
Manage large volumes of incoming and outgoing calls in a timely manner Follow communication "scripts" when dealing with different topics Determine customer needs, clarify information, research each issue, and provide solutions and/or alternatives Seize opportunities to sell products as they arise Build sustainable relationships and engage customers by taking extra steps Keep records of all conversations in our contact center database in an understandable way Attending educational seminars frequently to improve the level of knowledge and performance Meet personal/team quantitative and qualitative targets
دوام كامل
مكتب المساعدة والدعم الفني / خدمة العملاء / الاتصالات الهاتفية