Call Center Agent - Confidential Company JeddahMiddle East Jobs

Job Description

• Deal with the organizations telephonic conversations with utmost diligence and punctuality.
• Identify customers needs clarify information research every issue and provide solutions and/or alternatives
• Provide information to the customer about our products and create lead using proper lead type.
• Develop longterm contacts through qualitative telephonic discussions and conversations.
• Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
• Address the customers in a friendly tone and provide them with the best experience possible minimizing customer wait/ hold time.

Skills

• Previous experience in a customer support role.
• Good command of verbal communication skills to intrigue the listener and provide accurate information.
• Showing high efficiency along with handling several tasks in the daily routine.
• Fluent command of computer technologies and basic operations for conducting