Business Analyst Manager

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Webjet Limited (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organisation
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We work with more than 44,000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds?

WebBeds is the world s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50.000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.

"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT organization.

With this in mind, we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions, K8S, microservices architecture, clouds hosting and orchestration, CI/CD pipelines, automated testing, Proactive monitoring, and alerting systems, to name a few.

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners, QA engineers, Software Engineers, and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn, but are encouraged by new ideas and fresh thinking that you will bring with you.

How you will make an impact

As a Business Analysis Manager, you will play a crucial role in delivering a variety of projects which will generate revenue, reduce costs, create brand new insight, or deliver workplace efficiencies.

Acting as the bridge between data and the business, you will gather stakeholder requirements and ask the right questions to understand the core issue. You will scope out the problem, deliver suitable outcomes and manage stakeholders throughout the project. As part of this role, you will also act as a coach to the junior members of the team, be technical leads for the department and remain curious about new technology, industry developments and best practice guidance.

In the Business Analysis Manager role, you will be able to manage workloads and plan your work to meet internal client expectations. This role would suit those who have strong attention to detail and can be agile in their working practices, moving projects swiftly to meet the current demands of the business. You will manage the end-to-end process for analytics projects, including project scoping, data gathering, ETL processing, visualisation, analysis, storytelling and feeding back to stakeholders.

Key elements to the role include:

• Acting as the bridge between data and the business, you will gather stakeholder requirements and ask the right questions to understand the core issue.
• You will scope out the problem, deliver suitable outcomes and manage stakeholders throughout the project. As part of this role, you will also act as a coach to the junior members of the team, be technical leads for the department and remain curious about new technology, industry developments and best practice guidance.
• In the Business Analysis Manager role, you will be able to manage workloads and plan your work to meet internal client expectations. This role would suit those who have strong attention to detail and can be agile in their working practices, moving projects swiftly to meet the current demands of the business.
• You will manage the end-to-end process for analytics projects, including project scoping, data gathering, ETL processing, visualisation, analysis, storytelling and feeding back to stakeholders.

The skills we would love to see in your suitcase!

• Extensive experience in leading quantitative analysis, with excellent Excel skills and significant experience with an analytical tool such as Tableau, Power BI or Qlik.
• Experience of using a data processing tool such as Alteryx, AWS Glue, SQL Coding or Python.
• A proven record of taking and executing a creative approach to analysis, including defining what analysis would be helpful and how it could be done.
• Experience connecting to databases such as AWS.
• Significant experience within management roles and the ability to mentor junior members of the team in order to upskill and transfer knowledge.
• Excellent interpersonal skills to be able to build relationships across the business and the wider industry.
• Highly adept and persuasive communicator, with an ability to present and articulate complex matters in a simple and effective way to a range of stakeholders.
• Possesses strong written skills and the ability to produce output across Word and PowerPoint that is suitable for a senior audience.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at Webbeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

International highly skilled group of experts from all around the globe

Dynamic environment with the chance to grow, influence & impact change

Disruptive, fast-growing market leader within travel & endless possibilities

Culture built on collaboration empowerment and innovation