Assistant Waiter

Key Responsibilities

• Be passionate about maintaining a service standard that embraces time as the ‘new’ luxury and therefore delivers ‘FIVE-style’ service in a timely manner to the highest level of expectation - all while having fun with the FIVE Vibe!
• Business Development skills are essential – personnel must have commercial savvy abilities in order to be able to identify opportunities to sell and upsell with guests, while keeping in mind FIVE policies.
• Support the smooth running of the venue, where all aspects of the guest’s Food & Beverage service experience are considered ‘FIVE-star’ all the way!
• Work as part of a team that maximizes guest satisfaction and comfort, delivering a helpful and timely response to guest enquiries.
• Thorough knowledge of all of FIVE’s venues, menus, events and assorted guest offerings in order to assist guests at every opportunity.
• Take ownership of guest concerns, requests, and act decisively in order to ensure guest approval.