Accountant -

• Monitoring and assessing the availability and health of systems and environments, making recommendations to improve services.
  
• Developing and implementing monitoring and recovery tools to ensure optimal delivery and resilience.
  
• Collaborating with partner groups to establish Service Level Objectives, Indicators, and Error Budgets.
  
• Providing expert operational support and engineering for multiple large-scale distributed software applications.
  
• Leading the development and implementation of departmental automation processes and procedures.
  
• Acting as a technical point of contact for internal and external customers, offering guidance and support for application and service delivery.
  
• Advising development and engineering teams on automation and optimization of service availability, scalability, performance, monitoring, and alerting.
  
• Participating in technical evaluations and proof of concept programs to evaluate and introduce new technologies and tools.
  
• Being available for on-call support during off-duty hours on a rotating schedule, including weekends and holidays
  
  

Requirements

• Strong understanding of cloud services and architecture, including AWS and Azure.
  
• Experience with distributed systems (architectures, micro-services, high availability) and proficiency in large-scale enterprise environments.
  
• Knowledge of container computing, including Docker, Kubernetes, and Service Mesh.
  
• Ability to build and configure AWS and Azure services, such as LAMBDA and Azure Functions.
  
• Understanding of proxies and load balancing, including Nginx, HAProxy, and Envoy.
  
• In terms of monitoring and tools:
  
• Knowledge of log event aggregation, metric collection, application monitoring, and event handling, including Elastic, SCOM, AppD, Uptrends, AppInsights, and Cloudwatch.
  
• Strong proficiency in Windows and UNIX/Linux technologies, as well as network triaging, packet loss, and routing.
  
• Ability to create Service Level Objectives (SLO), Service Level Indicators (SLI), Error Budgeting, and Burn Rates.
  
• For development:
  
• Knowledge of "everything as code" methodologies for configuration, infrastructure, and orchestration.
  
• Familiarity with programming languages, such as .Net, C#, C++, and Python.
  
• Experience with continuous integration tools, including Chef, Ansible, Jenkins, and Stash/Git.
  
• Experience with configuration management tools, such as Puppet, Hiera, Terraform, Terragrunt, and Ansible.
  
• Ability to use scripting languages or other tools for workflow automation.
  
• Additionally:
  
• Strong analytical and problem-solving skills to troubleshoot infrastructure issues, potentially across multiple technical disciplines.
  
• Ability to work effectively as a member of a multi-cultural, multi-location team.
  

Benefits

• The opportunity to transition from a contract to a full-time, direct hire position.
  
• Exciting career growth and development opportunities, including training.
  
• Opportunities to be acknowledged for your hard work and achievements.
  
• An award-winning and positive work culture.
  
• A balanced work-life dynamic.
  
• Generous and comprehensive benefits for full-time employees.