Onboarding Officer (Russian & Chinese)

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 3 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are seeking a detail-oriented and proactive Onboarding Officer who is fluent in Russian and Chinese to manage and oversee the full client onboarding lifecycle. The successful candidate will ensure accurate document processing client screening and account approval within CRM systems while maintaining compliance with KYC and AML standards. This role requires strong analytical skills attention to detail and the ability to collaborate effectively across departments and external partners.

Key Responsibilities

Process and verify client onboarding documentation ensuring accuracy authenticity and compliance with internal policies and regulatory requirements.
Manage the full client onboarding journey ensuring all required KYC documents are collected reviewed and approved.
Conduct client screening and perform background checks to prevent fraudulent abusive or illicit registrations.
Monitor OCR systems and automated tools (robots) to identify unusual patterns or suspicious activity.
Oversee the complete onboarding lifecycle and escalate issues or challenges to senior staff when required.
Handle internal and external client inquiries related to the onboarding process via email and internal systems.
Review and validate supporting documentation submitted by clients.
Coordinate with outsourced service providers to ensure a smooth and efficient onboarding process.
Communicate and collaborate with internal departments to ensure accurate and timely transfer of information.
Identify and report any suspicious or unusual client activity to the relevant departments.
Detect discrepancies or errors in client account verification and take appropriate corrective action.
Maintain accurate records and documentation of all onboarding activities.

Qualifications :

Technical Skills

Advanced PC user
Proficiency in Microsoft Office tools
Experience working with CRM systems and client screening tools (e.g. WC1 eSpear)
Strong analytical and data analysis skills

Core Competencies

High attention to detail
Problem identification and problem-solving abilities
Strong communication skills
Relationship building and stakeholder management
Collaboration and teamwork
Customer and client-focused mindset
Empathy and emotional intelligence
Goal-oriented and self-motivated
Strong focus prioritization and time-management skills
Commitment to continuous learning and professional development

Language Requirements

Fluency in Russian and Chinese (spoken and written) is mandatory
Proficiency in English is an advantage

Additional Information :

BENEFITS & PERKS
We believe in fairly compensating all our people by providing them with a world-class health insurance plan and a range of both core benefits and flex benefits for individual preferences. You will receive: Discretionary performance related bonus

Personalized Flex-Benefits

A focus on your wellbeing including talks and access to self-development tools.

Medical insurance for employees.

Comprehensive leave package of 40 days inclusive of Public Holidays

Exinity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender sexual orientation marital or civil partner status gender reassignment race colour nationality ethnic or national origin religion or belief disability or age.

Remote Work :

Employment Type :

Full-time

Key Responsibilities

Process and verify client onboarding documentation ensuring accuracy authenticity and compliance with internal policies and regulatory requirements.
Manage the full client onboarding journey ensuring all required KYC documents are collected reviewed and approved.
Conduct client screening and perform background checks to prevent fraudulent abusive or illicit registrations.
Monitor OCR systems and automated tools (robots) to identify unusual patterns or suspicious activity.
Oversee the complete onboarding lifecycle and escalate issues or challenges to senior staff when required.
Handle internal and external client inquiries related to the onboarding process via email and internal systems.
Review and validate supporting documentation submitted by clients.
Coordinate with outsourced service providers to ensure a smooth and efficient onboarding process.
Communicate and collaborate with internal departments to ensure accurate and timely transfer of information.
Identify and report any suspicious or unusual client activity to the relevant departments.
Detect discrepancies or errors in client account verification and take appropriate corrective action.
Maintain accurate records and documentation of all onboarding activities.

Qualifications :

Technical Skills

Advanced PC user
Proficiency in Microsoft Office tools
Experience working with CRM systems and client screening tools (e.g. WC1 eSpear)
Strong analytical and data analysis skills

Core Competencies

High attention to detail
Problem identification and problem-solving abilities
Strong communication skills
Relationship building and stakeholder management
Collaboration and teamwork
Customer and client-focused mindset
Empathy and emotional intelligence
Goal-oriented and self-motivated
Strong focus prioritization and time-management skills
Commitment to continuous learning and professional development

Language Requirements

Fluency in Russian and Chinese (spoken and written) is mandatory
Proficiency in English is an advantage

Additional Information :

Personalized Flex-Benefits

A focus on your wellbeing including talks and access to self-development tools.

Medical insurance for employees.

Comprehensive leave package of 40 days inclusive of Public Holidays

Remote Work :

Employment Type :

Full-time

اعرض المزيد

المهارات المطلوبة

CCTV
الوكالات الفيدرالية
خدمة العملاء
تخليص جمركي
منشأة
نشاط مشبوه
Property Damage
Public Safety
Daily Operations
التطوير المهني
مراقبة الدخول
الاتصالات
جمهور الناس
إجراءات
Powerpoint

قدم الآن

عن الشركة

Exinity

We believe the power of risk-driven investing can help anyone achieve a better life. And we’re here to make this potential a reality for an emerging global generation. We provide individuals in the world’s fast-developing economies with guidance, tools, and easy market access so they ... اعرض المزيد

عرض صفحة الشركة عرض صفحة الشركة

التقديم التلقائي على الوظائف بـ AI

قدّم على عشرات الوظائف بنقرة واحدة