Primary Objective
Provide high-quality technical support to Customers Sales and Technical teams contributing to Sikas objective of achieving market leadership. Support the development rollout and maintenance of Sikas product portfolio.
Key Responsibilities
- Deliver technical support and product training to Sales Engineers Applicators Contractors and Consultants.
- Perform site visits and prepare clear technical reports; maintain accurate documentation of technical issues actions taken and recommendations using designated systems.
- Plan organize conduct and report on product training programs for Sales Engineers and Applicators.
- Coordinate monitor and report product field testing in alignment with Target Market Managers and Product Engineers.
- Investigate customer complaints and product claims ensuring timely resolution and customer satisfaction.
- Conduct technical benchmarking on-site testing and coordinate third-party laboratory testing in collaboration with the Technical Head and Product Engineers.
- Provide on-site technical assistance application guidance and training to applicators.
- Plan coordinate and supervise product mock-ups and site sample applications.
- Carry out additional duties as assigned by the Line Manager appropriate to the role.
Quality Safety & Compliance
- Ensure compliance with Sikas Quality Management System and Environmental Health & Safety (EHS) requirements.
- Promote and implement safe working practices at all times.
Qualifications :
Qualifications & Skills
Essential Skills
- Proven hands-on site experience in construction projects with demonstrated ability to work in active site environments under real project conditions.
- Practical experience in the application of construction materials field such as:
- Waterproofing and roofing systems (PVC TPO Bitumen Polyurea)
- Building finishing systems (tile adhesives tile grouts paints)
- Industrial flooring systems (epoxy and PU resin based cementitious)
- Good communication skills in English (spoken and written).
- Computer Literate - Microsoft Office (Word Excel PowerPoint); CAD knowledge is an advantage.
- Ability and willingness to work on construction sites including exposure to demanding site conditions and coordination with multiple stakeholders.
Preferred Qualifications:
- Degree in Civil Engineering / Construction / Building Technology or a related discipline.
- Experience working in a production or manufacturing environment.
Additional Information :
We offer competitive salaries aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Remote Work :
No
Employment Type :
Full-time
Primary ObjectiveProvide high-quality technical support to Customers Sales and Technical teams contributing to Sikas objective of achieving market leadership. Support the development rollout and maintenance of Sikas product portfolio.Key ResponsibilitiesDeliver technical support and product training...
Primary Objective
Provide high-quality technical support to Customers Sales and Technical teams contributing to Sikas objective of achieving market leadership. Support the development rollout and maintenance of Sikas product portfolio.
Key Responsibilities
- Deliver technical support and product training to Sales Engineers Applicators Contractors and Consultants.
- Perform site visits and prepare clear technical reports; maintain accurate documentation of technical issues actions taken and recommendations using designated systems.
- Plan organize conduct and report on product training programs for Sales Engineers and Applicators.
- Coordinate monitor and report product field testing in alignment with Target Market Managers and Product Engineers.
- Investigate customer complaints and product claims ensuring timely resolution and customer satisfaction.
- Conduct technical benchmarking on-site testing and coordinate third-party laboratory testing in collaboration with the Technical Head and Product Engineers.
- Provide on-site technical assistance application guidance and training to applicators.
- Plan coordinate and supervise product mock-ups and site sample applications.
- Carry out additional duties as assigned by the Line Manager appropriate to the role.
Quality Safety & Compliance
- Ensure compliance with Sikas Quality Management System and Environmental Health & Safety (EHS) requirements.
- Promote and implement safe working practices at all times.
Qualifications :
Qualifications & Skills
Essential Skills
- Proven hands-on site experience in construction projects with demonstrated ability to work in active site environments under real project conditions.
- Practical experience in the application of construction materials field such as:
- Waterproofing and roofing systems (PVC TPO Bitumen Polyurea)
- Building finishing systems (tile adhesives tile grouts paints)
- Industrial flooring systems (epoxy and PU resin based cementitious)
- Good communication skills in English (spoken and written).
- Computer Literate - Microsoft Office (Word Excel PowerPoint); CAD knowledge is an advantage.
- Ability and willingness to work on construction sites including exposure to demanding site conditions and coordination with multiple stakeholders.
Preferred Qualifications:
- Degree in Civil Engineering / Construction / Building Technology or a related discipline.
- Experience working in a production or manufacturing environment.
Additional Information :
We offer competitive salaries aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Remote Work :
No
Employment Type :
Full-time
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