Operations Manager In-House & Outsourced Operations
Location
UAE (Dubai / Abu Dhabi)
Job Summary
We are seeking an experienced Operations Manager to oversee and manage both in-house (non-outsourced) and outsourced operations. The role involves ensuring smooth day-to-day operations vendor performance management cost control compliance with UAE regulations and achieving operational efficiency across all functions.
Key Responsibilities
In-House (Non-Outsourced) Operations
-
Manage daily operations of internal teams and departments
-
Ensure optimal utilization of manpower resources and assets
-
Implement SOPs KPIs and performance monitoring systems
-
Coordinate with HR Finance and Admin for smooth operations
-
Ensure compliance with UAE labor laws company policies and HSE standards
Outsourced Operations
-
Manage and monitor outsourced vendors and service providers
-
Negotiate SLAs contracts and service agreements
-
Ensure vendor compliance with quality timelines and cost standards
-
Conduct regular performance reviews and audits of outsourced teams
-
Resolve operational issues and escalate risks when required
General Responsibilities
-
Prepare operational reports budgets and cost-control plans
-
Improve processes to enhance efficiency and reduce operational costs
-
Liaise with clients management and external stakeholders
-
Handle escalations and ensure timely resolution of operational issues
Requirements
-
Bachelors degree in Business Administration Operations Management or related field
-
58 years of UAE experience in operations management
-
Proven experience handling both in-house and outsourced operations
-
Strong knowledge of vendor management and SLA handling
-
Excellent leadership communication and problem-solving skills
-
Proficiency in MS Office and reporting tools
-
Experience in telecom / facilities / manpower / services industry is a plus
Preferred Skills
-
Strong negotiation and cost-management skills
-
Ability to manage multi-location operations
-
Knowledge of UAE compliance and labor regulations
-
Results-driven with strong analytical mindset
Operations Manager In-House & Outsourced Operations Location UAE (Dubai / Abu Dhabi) Job Summary We are seeking an experienced Operations Manager to oversee and manage both in-house (non-outsourced) and outsourced operations. The role involves ensuring smooth day-to-day operations vendor performanc...
Operations Manager In-House & Outsourced Operations
Location
UAE (Dubai / Abu Dhabi)
Job Summary
We are seeking an experienced Operations Manager to oversee and manage both in-house (non-outsourced) and outsourced operations. The role involves ensuring smooth day-to-day operations vendor performance management cost control compliance with UAE regulations and achieving operational efficiency across all functions.
Key Responsibilities
In-House (Non-Outsourced) Operations
-
Manage daily operations of internal teams and departments
-
Ensure optimal utilization of manpower resources and assets
-
Implement SOPs KPIs and performance monitoring systems
-
Coordinate with HR Finance and Admin for smooth operations
-
Ensure compliance with UAE labor laws company policies and HSE standards
Outsourced Operations
-
Manage and monitor outsourced vendors and service providers
-
Negotiate SLAs contracts and service agreements
-
Ensure vendor compliance with quality timelines and cost standards
-
Conduct regular performance reviews and audits of outsourced teams
-
Resolve operational issues and escalate risks when required
General Responsibilities
-
Prepare operational reports budgets and cost-control plans
-
Improve processes to enhance efficiency and reduce operational costs
-
Liaise with clients management and external stakeholders
-
Handle escalations and ensure timely resolution of operational issues
Requirements
-
Bachelors degree in Business Administration Operations Management or related field
-
58 years of UAE experience in operations management
-
Proven experience handling both in-house and outsourced operations
-
Strong knowledge of vendor management and SLA handling
-
Excellent leadership communication and problem-solving skills
-
Proficiency in MS Office and reporting tools
-
Experience in telecom / facilities / manpower / services industry is a plus
Preferred Skills
-
Strong negotiation and cost-management skills
-
Ability to manage multi-location operations
-
Knowledge of UAE compliance and labor regulations
-
Results-driven with strong analytical mindset
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