Inside Sales Engineer, Foam Products – Dubai, UAE

What you will do

Inside Sales Engineer is the key role reporting to Sales and Customer Service Manager ME. The Inside Sales Engineer will be based in Dubai and support the customers by identifying their needs offering standard specific solutions/ equipment and services in order maximize opportunities and their success ratio. You will support Foam Products so background in Foam Suppression sales/design is a must.

The Inside Sales Engineer will collaborate with outside sales customer services product management and technical services resources to ensure proposals include technical solutions address customer needs adhering to Johnson Controls product standards quality standards and specifications.

How you will do it

As an Inside Sales Engineer you will be the key point of contact for clients for answering queries providing basic technical advice and information on new product introductions and modifications. You will handle Special Hazards product inquiries follow up with the customers build & maintain good relationships through Johnson Controls routes to market at all levels coordinate new and repeat sales to ensure 100% customer satisfaction & account retention.

You will collaborate with other regional sales colleagues to share market intelligence about product opportunities that will grow sales submit orders and confer with Customer Service Representatives and coordinate with outside sales support demand planning/forecasting process and create special pricing requests (SPR) in conjunction with the Sales Team. You will prepare frequent reports by collecting analyzing summarizing quotation information vs success ratio and market application trends.

Using the CRM environment you will keep constant and accurate all aspects of the customer relationship as regards to their commercial and contractual relationship an accurate must be maintained at all times.

You are a natural self-starter problem solver and data/analytics driven with the ability to explain technological concepts to a non-technical audience combined with a customer-orientated attitude.

You will maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. You will contribute to sales effectiveness by identifying short-term & long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options & courses of action and implementing directives.

What we look for

Required

Bachelor degree in electrical / mechanical engineering or equivalent

Minimum 3 years of experience in sales/estimation/design of Special Hazards products (Foam System Gas Suppression Systems is also a plus)

Tireless results driven strong sales drive and hunter mentality

Excellent verbal and written communication skills with the ability to communicate technical information to a non-technical audience

Fluent language skills in English written reading spoken