Reservations Supervisor
شارك هذه الوظيفة
موقع الوظيفة:
رأس الخيمة - الإمارات
الراتب شهرياً:
لم يكشف
تاريخ النشر:
أمس
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Reservations Supervisor
As the beginning of a remarkable guest journey you will guide the team in delivering warm personalized service as an Reservations Supervisor ensuring each guest feels valued and excited for their stay.
What you will be doing:
- Oversee daily reservation operations and ensure efficient booking processes.
- Supervise and train reservations team providing guidance and feedback.
- Handle guest inquiries resolve booking issues and ensure excellent customer service.
- Maintain and update reservation systems for accuracy and availability.
- Collaborate with front desk sales and marketing teams to optimize bookings.
- Assist with room rates promotions and special requests.
- Prepare reports on occupancy reservations and key metrics.
- Resolve guest complaints and booking discrepancies.
- Promote upgrades and additional services during the booking process.
- Assist the Director of Revenue in overseeing the departments performance and strategies.
Qualifications :
Your experience and skills include:
- Minimum experience of two years in a similar role in 5-star Luxury Hotel.
- Bachelors degree in Hospitality or equivalent.
- Knowledge in MS Office and Opera system.
- Strong interpersonal problem solving abilities and leadership skills
Additional Information :
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- إدارة الدليل النشط
- اللغة الإنجليزية
- مراقبة الدخول
- JPA
- الدعم القانوني
- الخطوط الجوية
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
