Key Responsibilities:
1. Team Leadership & Management
- Supervise train and motivate the housekeeping team to ensure efficiency and highquality service.
- Assign tasks and schedules to ensure all guest rooms public areas and backofhouse spaces are cleaned and maintained properly.
- Conduct performance evaluations provide coaching and implement training programs for continuous improvement.
2. Operational Management
- Ensure daily housekeeping operations run smoothly including room turnovers laundry services and public area maintenance.
- Monitor inventory levels of cleaning supplies linen and guest amenities and coordinate with procurement for timely replenishment.
- Implement housekeeping procedures and standards in alignment with resort policies and fivestar hospitality expectations.
3. Guest Satisfaction & Quality Assurance
- Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
- Handle guest requests complaints and feedback professionally and efficiently.
- Conduct regular inspections of rooms suites and public areas to ensure compliance with resort standards.
4. Budget & Cost Control
- Develop and manage housekeeping budgets ensuring cost efficiency without compromising quality.
- Monitor labor costs and optimize staff scheduling based on occupancy levels.
- Identify costsaving opportunities while maintaining service excellence.
5. Compliance & Safety
- Ensure adherence to health safety and sanitation regulations including fire safety and chemical handling procedures.
- Implement ecofriendly and sustainable housekeeping practices in line with resort policies.
- Train staff on emergency procedures and workplace safety measures.
Qualifications :
- ducation: Diploma or degree in Hospitality Management Hotel Administration or a related field.
- Experience: Minimum 35 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Key Responsibilities:1. Team Leadership & ManagementSupervise train and motivate the housekeeping team to ensure efficiency and highquality service.Assign tasks and schedules to ensure all guest rooms public areas and backofhouse spaces are cleaned and maintained properly.Conduct performance evaluat...
Key Responsibilities:
1. Team Leadership & Management
- Supervise train and motivate the housekeeping team to ensure efficiency and highquality service.
- Assign tasks and schedules to ensure all guest rooms public areas and backofhouse spaces are cleaned and maintained properly.
- Conduct performance evaluations provide coaching and implement training programs for continuous improvement.
2. Operational Management
- Ensure daily housekeeping operations run smoothly including room turnovers laundry services and public area maintenance.
- Monitor inventory levels of cleaning supplies linen and guest amenities and coordinate with procurement for timely replenishment.
- Implement housekeeping procedures and standards in alignment with resort policies and fivestar hospitality expectations.
3. Guest Satisfaction & Quality Assurance
- Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
- Handle guest requests complaints and feedback professionally and efficiently.
- Conduct regular inspections of rooms suites and public areas to ensure compliance with resort standards.
4. Budget & Cost Control
- Develop and manage housekeeping budgets ensuring cost efficiency without compromising quality.
- Monitor labor costs and optimize staff scheduling based on occupancy levels.
- Identify costsaving opportunities while maintaining service excellence.
5. Compliance & Safety
- Ensure adherence to health safety and sanitation regulations including fire safety and chemical handling procedures.
- Implement ecofriendly and sustainable housekeeping practices in line with resort policies.
- Train staff on emergency procedures and workplace safety measures.
Qualifications :
- ducation: Diploma or degree in Hospitality Management Hotel Administration or a related field.
- Experience: Minimum 35 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
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