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Job Purpose

Technology SME for payment & Customer screening solutions

There are a range of duties and responsibilities that an SME is expected to possess in order to Develop and support change and run functions of the banks screening solutions.

The role holder will be responsible for support upgradation and optimizing the Screening Solution Systems in Compliance and a subject matter expertise for Fircosoft suite of screening

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Dimensions

Operating Budget

Number of Staff

Capital Exp. Budget

Other

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Key Result Areas

• Responsible to deliver proposed architectural solutions change initiatives manage BAU activities that span across one or more business units
  

Daytoday management and ownership of screening systems/initiatives Fircosoft for customer screening and payment screening spanning across 8 countries

• Manage the resources efficiently and prioritize system enhancement/upgrades
  
• Ensure production system stability by supporting Application in different time zones.
  
• Ability to prioritize the defects and issues and address it on time.
  
• Understand interdependencies between technology operations and business needs
  
• Act as an internal quality control check for the platform owner and manage ongoing quality control and participate in quality issue resolution
  

Identification and escalation of system control and compliance issues assess and document the related risk and make recommendations for resolution.

• Flexible with proven ability to conform to shifting priorities demands and timelines through analytical and problemsolving capabilities
  
• Adept at conducting research into projectrelated issues and products
  
• Perform proactive data analytics work and manage the data quality and integrity in the systems
  
• Ensure our systems are compliant with banks governance policy
  
• Propose enhancements to the systems used by Compliance to generate efficiencies and/ or improve our financial crime risk management.
  

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Operating Environment Framework and Boundaries Working Relationships

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Problem Solving

Resolve production incidents in a smooth and timely manner with minimal impact to business

Investigate and understand the cause of defects raised

Create RCA document for the defects / incidents and should be good at providing permanent fix/solution

Put in controls and checks in place to monitor and smooth functioning of production systems

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Decision Making Authority & Responsibility

Daytoday management and ownership of key compliance systems/initiatives Screening Solution across 8 regions

Manage prioritize system enhancement/upgrades

Automating functionalities based on the possibilities

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Knowledge Skills and Experience

Proven knowledge in Fircosoft screening solutions

Good knowledge on Continuity Trust and FSK Screen & Keep

Prior experience on Derap ERF Pairing Stripping detector an added advantage

Strong Unix / Linux Shell Script programming knowledge.

Should be expert in exploring tools to connect with our Linux and windows OS.

Good knowledge in windows batch scripting to automate file generation and file movement.

Strong Oracle & MS SQL knowledge with SQL PLSQL

Good at customizing reports based on compliance/ business requirement.

Strong system integration experience

Banking domain knowledge is essential

Excellent leadership communication (written verbal and presentation) and interpersonal skills.

Selfmotivated decisive with the ability to adapt to change and competing demands

Working closely with Technology vendor for Server Patching and upgrades

Awareness of regulations governing banks business process is a must

Collaborates and Integrates work with other teams including Operations Business and other Technology functions

Knowledge of working with various database formats and file formats conducting data analysis and analytics

Proficiency in MS Office Suite.

Skills in the areas of Sharepoint Power BI MS Visio will be a nice to have

Working knowledge with software development methods and techniques

Good knowledge of and experience with UNIX OS programming languages and development tools

Good verbal and written communication

Working knowledge with software development methods and techniques

Strong technical knowledge in required application area.

Ability to review understand and improve program code and system documentation.

Bachelors Degree as a minimum from a recognized university (preferably computer science or similar).

Financial Crime qualifications is an added advantage.

At least 6 10 years of experience in the financial services or IT sector

Familiarity with Compliance and Financial Crime related systems.

Prior experience and exposure to Fircosoft screening solutions

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Behavioral Competency

Job Holder

Date

Line Manager

Date

Approved By

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