Guest Experience Agent (Multilingual Speaking)
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 2 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
- Previous Guest Relations experience in a luxury service environment
- Well spoken and attention to the highest grooming standards
- English and other European languages are an advantage
- Strong skills in using Microsoft Office and other systems (Outlook Word Powerpoint Excel Opera Opera Cloud PMS Message box Anantara App)
- Required to work independently.
- Able to balance workload between administrative tasks and guest interaction on a luxury level (e.g. pre-arrival arrangements and guest communication arrival amenity preparation coordinating special occasion experiences receiving guest feedback through direct contact and courtesy calls and more)
- Reporting to a Guest Experience Manager and working closely with Butlers.
- Able to support Reception tasks when needed.
Qualifications :
- College diploma in hotel management or related field
- Previous experience in Front Office or Guest Services
- Luxury hotel experience is must
- Good Communication skills
- Experience with Front Office Systems
- Must be fluent in written and spoken in English / multilingual speaking
Additional Information :
Relocate to remote area
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- ثنائي اللغة
- Linux Administration
- التوثيق
- LMS
- تمويل مبتدىء
عن الشركة
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... اعرض المزيد
