- Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines.
- Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction.
- Ensure that acceptance criteria for the merger and upgrade are met.
- Track detailed execution plans from vendors and third parties and proactively remediate risks.
- Manage workstream PMs & Leads.
Experience Required:
- Strong knowledge of complex ecosystem integration projects and experience in CC&B upgrades is essential for this role.
- PMP Prince 2 Or Similar Project Management certifications.
Vertical:
Technology
Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines. Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction. Ensure ...
- Oversee the Customer Care & Billing (CC&B) Merger & Upgrade as a multi-phase program ensuring alignment with enterprise goals and timelines.
- Manage program execution with a focus on interdependencies across multiple projects and system reintegration while maintaining customer satisfaction.
- Ensure that acceptance criteria for the merger and upgrade are met.
- Track detailed execution plans from vendors and third parties and proactively remediate risks.
- Manage workstream PMs & Leads.
Experience Required:
- Strong knowledge of complex ecosystem integration projects and experience in CC&B upgrades is essential for this role.
- PMP Prince 2 Or Similar Project Management certifications.
Vertical:
Technology
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