Assistant Manager Warehouse

Who we are:

GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport everyday goods health and beauty properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years GMG is a valued partner of choice for the worlds most successful and respected brands in the well-being sector. Working across the Middle East North Africa and Asia GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports Dropkick Supercare Pharmacy Farm Fresh Klassic and international brands like Nike Columbia Converse Timberland Vans Mama Sitas and McCain.

The Assistant Manager Warehouse (Health & Beauty) is responsible for overseeing end-to-end operations within Trilogis Health & Beauty warehouse ensuring seamless execution of all inbound storage and outbound processes while maintaining the highest standards of safety quality and operational excellence.
This role is pivotal in driving productivity and service performance in alignment with business goals regulatory standards and customer expectations. The incumbent will supervise and guide warehouse supervisors team leaders and associates to achieve daily operational targets maintain accurate inventory and ensure timely order fulfilment with zero compromise on quality and product handling guidelines specific to Health & Beauty items. This role demands a strong focus on compliance with storage conditions batch/expiry controls and FEFO/FIFO practices to maintain product integrity. The Assistant Manager will collaborate closely with Planning Quality and Logistics teams to align operational execution with business priorities. The role also entails driving process improvement initiatives to optimize space labor and cost while leveraging data and KPIs for performance management.

Additionally the role requires proactive management of people processes including training coaching rostering and performance appraisals fostering a culture of safety discipline and engagement. The Assistant Manager serves as a critical second-in-command to the Warehouse Manager ensuring operational continuity resilience and readiness to support the business during peak periods and strategic expansions.

Responsibilities
Ensure accurate and timely receiving put-away picking packing and dispatch of Health & Beauty products while meeting productivity and accuracy targets. Implement and monitor SOPs and safety standards to ensure compliance with regulatory and quality requirements for Health & Beauty SKUs (e.g. batch tracking FEFO/FIFO shelf-life control ambient & temperature-sensitive storage) Lead daily warehouse operations including labor allocation workflow planning space optimization and equipment utilization. Collaborate with Inventory Control Planning Quality Assurance and Logistics teams to ensure stock integrity on-time deliveries and minimal damages or losses. Monitor and report on operational KPIs (productivity OTIF damages shrinkage labor cost/unit) and initiate corrective actions to improve performance. Drive continuous improvement initiatives using Lean principles to enhance efficiency reduce cost and improve service levels. Manage warehouse manpower planning attendance leave approvals and shift rosters. Support audits (internal external health and safety ISO) and ensure timely closure of non-conformities. Ensure timely resolution of escalations and operational issues with a customer-centric mindset

People Management
Manage a team of Warehouse Supervisors Team Leaders and Associates. Drive productivity performance and adherence to SOPs Coach develop and conduct performance reviews for direct reports

Functional / Technical Competencies

Familiarity with WMS and ERP systems (e.g. SAP Oracle)

ERP knowledge Inventory and Stock Control Resource

Space Planning

Health & Safety Compliance

KPI Analysis and Reporting

Lean Warehousing & Continuous Improvement

Maintain documentation and records as per regulatory standards.

Experience:
710 years of progressive experience in warehouse operations including at least 3 years in a supervisory or assistant manager role. Prior experience handling Health & Beauty or other high-SKU batch/expiry-sensitive categories is strongly preferred.