Senior Officer- Legal & Police OPS (Emiratised Role)

First Abu Dhabi Bank

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profile موقع الوظيفة:

رأس الخيمة - الإمارات

profile الراتب شهرياً: لم يكشف
تاريخ النشر: 26-10-2025
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

JOB PURPOSE:

  • Assist in completion of all police & Legal request as per SOP by providing operational services and support.
  • Receive fraud related enquires and investigate the case with required details like FAB card (Debit/Credit /prepaid card transaction) Account related transaction/ Pay it Wallet transaction CC TV footage request by coordinating with internal FAB fraud departments and stakeholders.
  • Back office support to all UAE branches and departments for Accounts openings & account Maintenance related activities for Retail ELITE & GPB  (ISL & Conventional ) segment.

 

KEY ACCOUNTABILITIES:

Policies Systems Processes & Procedures

  • Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
  • Always demonstrate compliance to organizations values and ethics to support the establishment of a value drive culture within the bank.

 

Continuous Improvement

  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction.

 

Reporting

  • Assist in the preparation of timely and accurate statements and reports to meet department requirements policies and quality standards.

 

 

 


Qualifications :

  • Bachelor degree
  • High School / Diploma in any discipline. 1 2 years experience in customer services / Call Centre. Candidate without experience will also be considered.
  • Minimum 1 year experience (Preferable legal experience)
  • Good Knowledge of bank policy and procedures
  • Excellent communication skill in English &/ Arabic

Remote Work :

No


Employment Type :

Full-time

JOB PURPOSE: Assist in completion of all police & Legal request as per SOP by providing operational services and support.Receive fraud related enquires and investigate the case with required details like FAB card (Debit/Credit /prepaid card transaction) Account related transaction/ Pay it Wallet tra...
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المهارات المطلوبة

  • Basic Math
  • Computer Operation
  • Physical Examinations
  • Military Experience
  • إنفاذ القانون
  • Suspension Experience
  • Tribal Law
  • إدارة النزاعات
  • Security
  • Heavy Lifting
  • Public Speaking
  • Writing Skills

عن الشركة

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Working at First Abu Dhabi Bank As the largest bank in the UAE we are proudly building a team fit for the future, changing the perception of what a career in banking means and setting the standard of what a great workplace is and can be. With an inclusive culture, excellent learning ... اعرض المزيد

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