WFH (Telecaller)
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 17 يوم
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
telecaller job involves making and receiving phone calls to interact with customers generate leads and provide support or sales for a companys products or services. Key duties include making outbound sales calls handling inbound customer inquiries resolving complaints maintaining accurate customer records and following up on leads. The role requires strong communication persuasion and organizational skills.
Core responsibilities
Outbound calling: Contact potential or existing customers to promote products generate leads or gather information.
Inbound calling: Answer calls from customers to address their inquiries and resolve issues.
Sales and lead generation: Persuade customers to make purchases schedule appointments and convert leads into sales.
Customer service: Provide support handle complaints and ensure customer satisfaction.
Record keeping: Maintain accurate databases of customer interactions sales and feedback.
Follow-up: Follow up with leads and customers to ensure timely resolution of issues and maintain relationships.
Essential skills and qualifications
Excellent verbal and written communication skills.
Persuasive and confident approach to customer engagement.
Strong organizational and time management skills.
Ability to work independently or as part of a team.
Problem-solving and decision-making abilities.
Ability to handle stress and pressure.
High school diploma or equivalent is often required.
المجال
خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات
