Head of Operations

دبي - الإمارات

الراتب سنوياً: USD 150000 - 150000

تاريخ النشر: 06-10-2025

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Coco Curls is a fast-growing digital-first beauty brand rooted in community sustainability and joyful self-expression. Since launching in 2020 weve become Pakistans fastest-growing haircare company. Now as we expand into new categories and international markets were building the infrastructure to support the next phase of our growth.

Were looking for a Head of Operations to take ownership of our end-to-end operational infrastructure and help us scale efficiently across new markets and product lines.

Tasks

Lead all day-to-day operational functions including fulfillment logistics warehousing procurement and order management
Build and manage SOPs systems and workflows that support our growth across multiple regions and product categories
Oversee last-mile logistics and ensure timely cost-effective delivery to customers and retail partners
Collaborate with finance product and supply chain teams on inventory planning order forecasting and vendor coordination
Identify and solve for bottlenecks in our operational processes; champion continuous improvement
Ensure compliance with regulatory tax and import/export requirements in the UAE and other target markets
Partner with the customer experience team to ensure exceptional post-purchase service and issue resolution
Set and monitor KPIs for operational efficiency cost control and service level performance
Build strong relationships with external partners including warehouses logistics providers and customs agents
Support new market launches with seamless operational planning and execution
Lead and grow a high-performing operations team with clear goals accountability and a strong culture

Requirements

8 years of operations or supply chain management experience preferably in beauty personal care or FMCG
Experience leading operations in a high-growth digitally native or omnichannel business
Proven ability to design and scale operational systems that balance efficiency and flexibility
Deep understanding of logistics warehousing inventory management and fulfillment
Comfortable using tools like ERP systems shipping platforms and dashboards to manage operations
Highly organized execution-focused and proactive in problem-solving
Strong leadership and communication skills with the ability to manage internal teams and external vendors
Experience working in or with GCC markets is preferred
Fluency in Arabic (spoken and written) is strongly preferred
Based in (or willing to relocate to) Dubai with flexibility to travel when needed

Benefits

Competitive compensation performance-based incentives
A high-impact leadership role in a fast-growing mission-led beauty brand
A collaborative inclusive and fast-paced team environment
Opportunity to shape the companys global operations and supply chain strategy
A key role in the Dubai HQ team with room to grow as we scale

If youre ready to build operational excellence behind a fast-growing purpose-led beauty brand wed love to hear from you.

Were looking for a Head of Operations to take ownership of our end-to-end operational infrastructure and help us scale efficiently across new markets and product lines.

Tasks

Lead all day-to-day operational functions including fulfillment logistics warehousing procurement and order management
Build and manage SOPs systems and workflows that support our growth across multiple regions and product categories
Oversee last-mile logistics and ensure timely cost-effective delivery to customers and retail partners
Collaborate with finance product and supply chain teams on inventory planning order forecasting and vendor coordination
Identify and solve for bottlenecks in our operational processes; champion continuous improvement
Ensure compliance with regulatory tax and import/export requirements in the UAE and other target markets
Partner with the customer experience team to ensure exceptional post-purchase service and issue resolution
Set and monitor KPIs for operational efficiency cost control and service level performance
Build strong relationships with external partners including warehouses logistics providers and customs agents
Support new market launches with seamless operational planning and execution
Lead and grow a high-performing operations team with clear goals accountability and a strong culture

Requirements

8 years of operations or supply chain management experience preferably in beauty personal care or FMCG
Experience leading operations in a high-growth digitally native or omnichannel business
Proven ability to design and scale operational systems that balance efficiency and flexibility
Deep understanding of logistics warehousing inventory management and fulfillment
Comfortable using tools like ERP systems shipping platforms and dashboards to manage operations
Highly organized execution-focused and proactive in problem-solving
Strong leadership and communication skills with the ability to manage internal teams and external vendors
Experience working in or with GCC markets is preferred
Fluency in Arabic (spoken and written) is strongly preferred
Based in (or willing to relocate to) Dubai with flexibility to travel when needed