Client Outreach Associate

Idenfo

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تاريخ النشر: 02-10-2025
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Job Location: On-Site UAE

About Idenfo

Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC AML and digital onboarding solutions for banks FinTechs and regulated businesses. Powered by AI biometrics and real-time compliance screening our SaaS platform makes onboarding faster smarter and fraud-proof all while keeping customer journeys seamless.

About the Role

We are looking for a dynamic and detail-oriented Client Outreach Associate to support our lead generation and business development efforts across multiple regions. This role will play a key part in identifying prospects executing outreach campaigns and driving engagement with potential clients.

Key Responsibilities

  • Generate and organize leads with a focus on DNFBP companies (real estate gold audit firms etc.).
  • Manage and maintain lead data in Pipedrive CRM ensuring accuracy tagging and deduplication.
  • Conduct market research to expand and enrich lead databases.
  • Execute targeted email outreach campaigns and track engagement (opens clicks responses).
  • Make initial sales calls qualify leads and schedule product demos.
  • Collaborate with the sales and marketing teams for smooth lead handover and campaign execution.
  • Maintain clear records of lead progress and share daily activity updates.
  • Communicate professionally in English (written & spoken) with prospects and internal teams.

Qualifications & Experience

  • Bachelors degree in Business or a related field (or equivalent experience).
  • 01 year of experience in sales consulting or business development.
  • Strong written and verbal communication skills in English (additional languages such as French Arabic Dutch or German preferred).
  • Ability to research organize and manage multiple tasks effectively.
  • Proficient in Microsoft Office Suite; CRM experience (e.g. Pipedrive Apollo LinkedIn Sales Navigator CRM/Automation Tools) is a plus.

Culture at Idenfo

We thrive in a fast-paced innovative environment built on collaboration adaptability and continuous growth. Our culture values initiative ownership and a strong customer-first mindset.

Why Join Us

At Idenfo youll work with a diverse and passionate team committed to making an impact. We recognize and reward talent encourage fresh ideas and empower our people to shape the future of compliance solutions.

Job Location: On-Site UAE About Idenfo Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC AML and digital onboarding solutions for banks FinTechs and regulated businesses. Powered by AI biometrics and real-time compliance screening our SaaS platform makes onboarding f...
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المهارات المطلوبة

  • خدمة العملاء
  • Client Expectations
  • Client Requirements
  • Client Support
  • خطط العمل
  • Issue Resolution
  • إدارة الحساب
  • علاقات العملاء
  • تقديم الخدمات
  • خدمة العملاء
  • Client Satisfaction
  • إدارة العملاء
  • إجراءات
  • Service Level Agreements
  • عملاء جدد