IT Support Engineer (Cybotic Systems) Super Bytes

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: 25-09-2025

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Job Title: IT Support Engineer
Location: MBHQ Al Asayel Street Downtown Dubai
Duration: 3 months with possibility of extension
Business Unit: Technology
Labour Type: Technical
Category: Infrastructure Cloud and Platforms

Requirements:

Proven experience in IT support desktop support or asset management roles.
Strong knowledge of Windows OS macOS and hardware troubleshooting.
Familiarity with secure data erasure standards
Ability to handle multiple tasks with attention to detail and accuracy.
Good documentation and reporting skills.
Strong understanding of IT security principles.

Preferred Qualifications:

Experience with Intune/MDM for device management.
Knowledge of asset lifecycle management tools.
Industry certifications (CompTIA A ITIL or equivalent) are a plus.

Key Responsibilities:

We are looking for a skilled and experienced hardware troubleshooting expert specializing in laptops and MacBooks.
The ideal candidate will be responsible for securely formatting wiping and preparing IT assets for disposal while ensuring compliance with data security policies.

Key Responsibilities:

Perform secure data wiping formatting and degaussing of laptops Surface Pro devices and MacBooks.
Ensure compliance with data security and follow the organizational asset disposal process.
Document and maintain accurate records of all processed devices including asset tags and device details S/N etc.
Troubleshoot device related issues during the sanitization process.
Coordinate with IT Asset Management and Desktop Support teams for tracking and handover of disposed assets.
Follow company approved tools and methods (e.g. BitLocker FileVault third-party wiping utilities).
Maintain a safe and organized workspace while handling devices.
Provide periodic status updates and reports on disposal activities.

Description:

Responsible for securely formatting wiping and preparing IT assets for disposal while ensuring compliance with data security policies.

Job Title: IT Support EngineerLocation: MBHQ Al Asayel Street Downtown DubaiDuration: 3 months with possibility of extensionBusiness Unit: TechnologyLabour Type: TechnicalCategory: Infrastructure Cloud and PlatformsRequirements:Proven experience in IT support desktop support or asset management rol...