Client Relationship Management Analyst (UAE Nationals Only)

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: 22-09-2025

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Company:

Marsh

Description:

Client Relationship Management - Analyst (UAE Nationals Only)
Location:Dubai UAE

Marsh is seeking a motivated and detail-orientedClient Relationship Management - Analystto join our dynamic team. This role isexclusively open to UAE nationalsand offers a unique opportunity to contribute to enhancing client satisfaction and loyalty through exceptional support and insightful analysis.

About the Role:
As a Client Relationship Management Analyst you will collaborate closely with various internal departments to ensure client needs are met efficiently and effectively. You will play a key role in analyzing client data identifying opportunities for improvement and supporting the delivery of outstanding client service.

Key Responsibilities:

Serve as the primary point of contact for the client relationship management team promptly addressing inquiries and resolving issues to ensure a positive client experience.
Analyze client data and feedback to uncover trends insights and opportunities to enhance service delivery and client engagement.
Prepare and present regular reports on client satisfaction metrics account performance and relationship health to management and stakeholders.
Collaborate with cross-functional teamsincluding sales marketing and operationsto align client needs with company offerings and initiatives.
Identify and recommend process improvements to optimize client relationship management practices and increase operational efficiency.
Maintain accurate records of client interactions feedback and action items within the CRM system to ensure continuity and accountability.
Stay updated on industry trends competitor activities and best practices to contribute to strategic planning and innovation.

What Were Looking For:

Bachelors degree in Business Administration Marketing or a related field.
1-3 years of experience in client relationship management customer service or a similar analytical role.
Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
Proficiency in Business Intelligence tools such as Power BI and Qlik Sense along with Microsoft Office Suite (Excel PowerPoint Word).
Ability to work both independently and collaboratively in a fast-paced environment.
Strong organizational skills and meticulous attention to detail.

What Sets You Apart:

A proactive mindset with a commitment to delivering high-quality work.
Exceptional interpersonal skills to collaborate effectively with team members and stakeholders.
A genuine passion for enhancing client experiences and contributing to the success of the client relationship management team.

Important Notice:
This position isopen exclusively to UAE nationalsin line with our commitment to support Emiratization initiatives.

Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience:

Company:MarshDescription:Client Relationship Management - Analyst (UAE Nationals Only)Location:Dubai UAEMarsh is seeking a motivated and detail-orientedClient Relationship Management - Analystto join our dynamic team. This role isexclusively open to UAE nationalsand offers a unique opportunity to co...

Company:

Marsh

Description:

Client Relationship Management - Analyst (UAE Nationals Only)
Location:Dubai UAE

Key Responsibilities:

Serve as the primary point of contact for the client relationship management team promptly addressing inquiries and resolving issues to ensure a positive client experience.
Analyze client data and feedback to uncover trends insights and opportunities to enhance service delivery and client engagement.
Prepare and present regular reports on client satisfaction metrics account performance and relationship health to management and stakeholders.
Collaborate with cross-functional teamsincluding sales marketing and operationsto align client needs with company offerings and initiatives.
Identify and recommend process improvements to optimize client relationship management practices and increase operational efficiency.
Maintain accurate records of client interactions feedback and action items within the CRM system to ensure continuity and accountability.
Stay updated on industry trends competitor activities and best practices to contribute to strategic planning and innovation.

What Were Looking For:

Bachelors degree in Business Administration Marketing or a related field.
1-3 years of experience in client relationship management customer service or a similar analytical role.
Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
Proficiency in Business Intelligence tools such as Power BI and Qlik Sense along with Microsoft Office Suite (Excel PowerPoint Word).
Ability to work both independently and collaboratively in a fast-paced environment.
Strong organizational skills and meticulous attention to detail.

What Sets You Apart:

A proactive mindset with a commitment to delivering high-quality work.
Exceptional interpersonal skills to collaborate effectively with team members and stakeholders.
A genuine passion for enhancing client experiences and contributing to the success of the client relationship management team.

Important Notice:
This position isopen exclusively to UAE nationalsin line with our commitment to support Emiratization initiatives.

Required Experience:

اعرض المزيد

المهارات المطلوبة

الدليل النشط
خدمة العملاء
المستخدم النهائي
Access Points
Deskside Support
Windows
SCCM
استكشاف الاخطاء
حسابات المستخدمين
Desktop
الكمبيوتر
دعم
الإقامة
المعدات الحاسوبية
الدعم الفني

قدم الآن

عن الشركة

Marsh McLennan

Veritas provides commodity trading and risk advisory to optimize trading strategies and operations by harnessing CTRM systems, advanced analytics, and AI.

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