Freshers - Dubai

Freelan a leading company in Dubai is seeking enthusiastic and dedicated Freshers to join our team as Customer Service Executives. This is a fulltime permanent position with excellent opportunities for growth and development within the company.

As a Customer Service Executive you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services. Your main duties will include answering customer inquiries resolving complaints and providing product information. You will also be responsible for maintaining accurate records of customer interactions and assisting with administrative tasks as needed.

The ideal candidate for this position will be a recent graduate with a strong desire to learn and grow in a fastpaced environment. You should have excellent communication and interpersonal skills as well as the ability to work well under pressure. Previous customer service experience is preferred but not required.

Key Responsibilities:

Provide excellent customer service by responding to inquiries resolving complaints and providing product information

Maintain accurate records of customer interactions and transactions

Assist with administrative tasks such as data entry and filing

Collaborate with team members to ensure customer satisfaction and company goals are met

Continuously learn about the companys products and services to provide accurate and uptodate information to customers

Identify and escalate any issues or concerns to the appropriate department

Adhere to company policies and procedures at all times

Requirements:

Recent graduate with a Bachelors degree in Business Administration Marketing or a related field

Strong communication and interpersonal skills

Ability to work well under pressure and handle multiple tasks simultaneously

Proficient in Microsoft Office and other computer applications

Previous customer service experience is preferred

Fluency in English is required knowledge of other languages is a plus

Must be able to work fulltime and have a valid work permit in Dubai