Sr Specialist Rider Experience
نُشرت في :
16-04-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Whats On Your Plate
- Contribute to building a strong rider community through innovative initiatives that promote loyalty retention and community service involvement. Promote a culture of care and empathy reflecting the organizations commitment to rider wellbeing and satisfaction.
- Develop Reward and Benefits Program (points calculation and partner redemption).
- Continuously obtain and systematically organize rider feedback through surveys focus groups and competitive analysis. Ensure local teams are equipped to conduct effective focus groups and capture valuable insights for continuous improvement.
- Monitor and analyze rider experience metrics and feedback. Implement quality assurance processes to maintain high standards and ensure project deliverables meet or exceed expectations. Present highlevel insights and actionable recommendations to executive leadership regularly.
- Collaborate with dispatch logistics product engineering regional and local operations and marketing teams to ensure seamless project and alignment with company objectives. Serve as the key liaison among Delivery Hero country logistics and regional teams managing both internal and external relations including crossfunctional teams and senior leadership.
Qualifications :
What Did We Order
- 4 years of relevant professional experience Partnership Ninja Knowledge of the logistics or transportation industry particularly within the MENA region is advantageous.
- Strong strategic and analytical approach to partnership and relationshipbuilding with the ability to communicate product value effectively to partners.
- Best practices knowledge in project management and partnership development
- Proficiency in Google Sheets and Google Slides
- Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Strong negotiation and relationshipbuilding skills to secure valuable partnerships with the ability to understand partner needs and align them with rider benefitsLeverages analytical thinking to assess partnership opportunities and evaluate ROI.
- Strong written and verbal English and Arabic (preferred) communication skills across a wide range of stakeholders
- A selfstarter attitude thats comfortable with constant change
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
