Position Overview:
We are seeking a highly skilled and motivated Systems Engineer with expertise in Windows Server Microsoft Exchange VMware virtualization and Citrix technologies. The ideal candidate will be responsible for designing implementing and maintaining the organizations IT infrastructure ensuring system availability performance and security. The Systems Engineer will work with crossfunctional teams to deliver reliable IT services support critical business applications and provide ongoing system support and troubleshooting.
The successful candidate will leverage their deep technical expertise in systems administration to manage enterpriselevel environments deploy new solutions and resolve complex technical issues related to servers virtualization and collaboration platforms.
Key Responsibilities:
System Design Implementation & Management:
- Design deploy and maintain Windows Server environments (Active Directory DNS DHCP Group Policy etc. ensuring the servers are running efficiently and securely.
- Manage and support Microsoft Exchange Server for email communication ensuring the availability security and performance of the email platform.
- Administer and optimize VMware vSphere environments (vCenter ESXi) to ensure high availability disaster recovery and resource optimization for virtualized workloads.
- Implement and manage Citrix Virtual Apps and Desktops for remote access solutions providing a seamless experience for endusers.
- Ensure that all systems are properly patched updated and compliant with organizational policies and industry standards.
System Administration & Monitoring:
- Administer and support Windows Server operating systemsensuring optimal performance security and uptime.
- Perform daily monitoring of system health using tools such as VMware vRealize Operations SolarWinds or OPS Manager to identify and address any potential issues before they affect endusers.
- Configure manage and maintain Citrix XenApp/XenDesktop environments to deliver virtual applications and desktops to endusers.
- Manage backup and disaster recovery operations for Windows and Exchange systems using technologies such as Veeam CommVault or Windows Server Backup.
Performance Optimization & Troubleshooting:
- Perform performance tuning and optimization for Windows Server VMware Citrix and Exchange environments.
- Diagnose and resolve complex system issues including server crashes application errors and virtual machine failures.
- Troubleshoot and resolve networkrelated issues affecting the performance of virtualized servers and applications.
- Utilize PowerShell scripting for automation and system administration tasks across Windows Server and Exchange environments.
Collaboration & Documentation:
- Collaborate with other IT teams and departments to support system integrations and deployments ensuring proper functionality and support.
- Provide second and thirdlevel support for Windows Server Exchange VMware and Citrix environments ensuring minimal disruption to endusers.
- Document system configurations troubleshooting steps and maintenance procedures to ensure continuity and ease of support for team members.
- Maintain detailed logs for incidents problems and changes for audits and reporting.
Security & Compliance Management:
- Ensure Windows Server and Exchange environments are secured implementing necessary security patches and adhering to security best practices.
- Manage Exchange Server security (SPF DKIM DMARC) firewall configurations and VPN solutions for secure email communication.
Disaster Recovery & Business Continuity:
- Design and implement disaster recovery strategies for Windows Servers and VMware environments ensuring critical applications and data can be restored quickly.
- Perform failover and backup testing regularly to ensure business continuity for all systems and applications including email virtual machines and remote access platforms.
Requirements
Professional Experience:
- Minimum of 35 years of experience in systems administration with handson experience in Windows Server Exchange VMware and Citrix environments.
- Proven experience with virtualization technologies (VMware vSphere ESXi vCenter) and management of virtualized environments.
- Experience managing and troubleshooting Microsoft Exchange Server environments.
- Handson experience with Citrix XenApp/XenDesktop and Citrix NetScaler or Citrix Cloud solutions.
Skills:
- Strong knowledge of Windows ServerActive Directory Group Policy and PowerShell scripting for automation.
- Expertise in VMware vSphere architecture including vCenter ESXi hosts and vMotion.
- Experience in managing and securing Exchange Server including Exchange 2016/2019 and cloudbased solutions like Office 365.
- Proficient in administering and supporting Citrix virtual environments including XenApp XenDesktop and Citrixrelated technologies.
- Familiarity with backup solutions (e.g. Veeam CommVault) disaster recovery practices and high availability configurations.
- Strong troubleshooting skills for server and application performance issues.
- Familiar with firewall and network security concepts particularly in the context of Exchange and remote access solutions.
Preferred Qualifications:
- Experience with Azure or AWS cloud infrastructure and integration with Windows Server Exchange VMware and Citrix environments.
- Experience with Linux and Unix operating systems.
- Knowledge of SCCM (System Center Configuration Manager) for software deployment and system management.
- Familiarity with ITIL best practices for incident problem and change management processes.
- Experience with Active Directory Federation Services (ADFS) and Azure AD integration.
Working Conditions:
- Fulltime position with occasional oncall or afterhours support as required.
- Some local travel may be required depending on the nature of the role.
Education:
Bachelor s degree in Computer Science Information Technology or a related field (or equivalent experience).
Certifications:
- Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE) in Windows Server.
- VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) for virtualization technologies.
- Citrix Certified Associate Virtualization (CCAV) or Citrix Certified Professional Virtualization (CCPV) for Citrixrelated technologies.
- ITIL Foundation or equivalent certification is a plus.