Black & Grey HR is hiring a Senior Service Engineer for a leading UAEbased conglomerate specializing in engineering solutions including swimming pool systems water pumps and filtration technologies. This role focuses on technical service execution and service sales ensuring seamless installation commissioning maintenance and aftersales support across Dubai & Northern Emirates.
Key Responsibilities:
Technical Service & Execution:
Lead the installation commissioning and maintenance of swimming pool pumps filtration systems lighting and related equipment.
Conduct onsite inspections diagnose system inefficiencies and implement corrective actions.
Ensure compliance with industry standards and regulatory guidelines for all installations and maintenance tasks.
Service Sales & Business Growth:
Identify opportunities to expand service offerings including Annual Maintenance Contracts (AMC) system retrofits and equipment upgrades.
Develop and maintain strong relationships with consultants contractors and facility managers to drive service sales.
Provide expert consultation on system design equipment selection and troubleshooting.
Customer Engagement & Technical Support:
Conduct site visits follow up on service requests and ensure high service quality.
Develop and execute an annual business plan to meet service revenue targets.
Prepare detailed technical proposals and maintain a structured service sales pipeline.
Project & Contract Management:
Ensure contract compliance track project timelines and manage invoicing and payment collection.
Collaborate with internal teams to enhance service efficiency and customer satisfaction.
Market Analysis & Reporting:
Monitor industry trends competitor activities and emerging technologies to improve service offerings.
Maintain detailed reports on service performance revenue targets and market opportunities.
Ensure strict adherence to Quality Health Safety and Environmental (QHSE) standards.
Promote a safetyfirst culture in all service operations.
Requirements
Bachelor s Degree in Mechanical Engineering or a related field.
5 years of handson experience in pump system maintenance repair and service sales.
Expertise in water pumping systems filtration technologies and swimming pool equipment.
Proven ability to work with consultants contractors and facility management teams.
Strong technical knowledge in system estimation sizing and configuration for water pumping applications.
Excellent problemsolving communication and customer relationship management skills.
Valid UAE driving license is mandatory.
Benefits
Competitive salary.
Comprehensive health & employment benefits.
Career progression opportunities within a leading engineering firm.
If youre an experienced service engineer specializing in water pumping and filtration systems apply now to join a toptier company in the UAE!
- Bachelor s Degree in Mechanical Engineering or a related field. - 5+ years of hands-on experience in pump system maintenance, repair, and service sales. - Expertise in water pumping systems, filtration technologies, and swimming pool equipment. - Proven ability to work with consultants, contractors, and facility management teams. - Strong technical knowledge in system estimation, sizing, and configuration for water pumping applications. - Excellent problem-solving, communication, and customer relationship management skills. - Valid UAE driving license is mandatory.