Assistant Branch Manager - OffShore Location - UAEN
نُشرت في :
15-01-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Job Purpose:
- To effectively Supervise retail sales area to deliver sales targets offer high level of customer service and create a challenging and healthy environment where staff can develop. Manage staff to achieve cross sell ratio of 3.0 or greater.
Core Responsibilities
Generic Accountability
- Ensure adequate staffing of retail sales department and raise any concerns to BM.
- Provide input on CSOs performance to the BM.
- Provide coaching mentoring and guidance to CSOs
Job Specific Accountabilities
- Support BM in implementing retail sales change initiatives.
- Actively Sell / cross sell asset and liability products to new and existing customers.
- Ensure retail sales performance meets KPI targets as per customer segments
- Supervise CSO performance by participating in and leading daily retail sales team meetings
- Attract new customers to branch through personal relations and existing customer referrals
- Monitor CSO daily operations and provide necessary authorizations
- Support CSOs by serving customers during peak times
- Assign tasks fairly to staff so that no work is left pending at day end
- Ensure that activities adhere to audit risk legal and policy requirements
- Provide direct coaching mentoring and guidance to CSOs
- Identify staff training needs (products systems sales skills) and address them.
- Authorized Financial and NonFinancial transactions.
- Attend all incoming email and provide response within 24 hours.
- Participate in and potentially lead daily retail sale team meeting.
- All required branch reports to be reviewed and signed and retained for audit records.
- Ensure surprise check is conducted on required intervals.
- Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
- NPS: Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
- Role of AML /Compliance Coordinator
- Custodian of Safe deposit locker
- Cash Vault custody
- Police alarm
Specific Accountability
- Work closely with BM to determine how to best achieve sales targets for Classic and Advantage customer and determine the best way to allocate targets among CSO staff
Qualifications :
Minimum Qualification
- Bachelors degree in any discipline.
Minimum Experience
- 10 years relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the branch network function.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
