drjobs Maintenance Supervisor English

Maintenance Supervisor

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عدد الوظائف الشاغرة

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الوصف الوظيفي

Key Responsibilities:

  1. Team Supervision and Leadership:

    • Lead and manage a team of maintenance technicians providing guidance and support.
    • Assign tasks and projects to team members based on skills and priorities.
    • Conduct training sessions to enhance team skills and ensure adherence to procedures.
  2. Maintenance Planning:

    • Develop and implement preventive maintenance schedules to reduce downtime.
    • Monitor work orders and prioritize tasks for timely completion.
    • Plan and oversee major repairs or installations coordinating with external vendors when necessary.
  3. Troubleshooting and ProblemSolving:

    • Assist the team in diagnosing and resolving complex mechanical electrical plumbing or HVAC issues.
    • Ensure that all repairs are completed efficiently and effectively.
  4. Compliance and Safety:

    • Enforce workplace safety regulations and practices among the maintenance team.
    • Conduct regular safety inspections and ensure compliance with local regulations.
    • Maintain documentation of safety protocols and training records.
  5. Inventory and Budget Management:

    • Oversee the inventory of tools spare parts and maintenance supplies.
    • Monitor expenditures to stay within budget constraints.
    • Approve purchases and manage vendor relationships for maintenance needs.
  6. Reporting and Documentation:

    • Maintain detailed records of maintenance activities including completed repairs equipment status and inspections.
    • Prepare reports on maintenance performance costs and downtime for management review.
  7. Collaboration:

    • Work closely with other departments to align maintenance activities with organizational goals.
    • Coordinate with contractors and service providers for specialized maintenance tasks.


Requirements

  • Education:
    High school diploma or equivalent; vocational training or certification in a relevant field (e.g. HVAC electrical systems or mechanical repair). An associate or bachelor s degree in engineering or a related field is preferred.

  • Experience:

    • Proven experience in maintenance or a similar supervisory role.
    • Strong background in mechanical electrical plumbing or HVAC systems.
  • Technical Skills:

    • Ability to read and interpret blueprints schematics and technical manuals.
    • Proficiency with maintenance management systems (CMMS) is an advantage.
  • Soft Skills:

    • Strong leadership and team management skills.
    • Excellent organizational and problemsolving abilities.
    • Effective communication and interpersonal skills.


  • Leadership and Management: - Oversee the Ticketing Unit, providing guidance and support to team members to achieve operational goals. Ticketing Strategy Development: - Develop and implement ticketing strategies that maximize revenue while ensuring a seamless visitor experience. System Management: - Manage and optimize ticketing systems and platforms, ensuring they are user-friendly and integrated with other departmental systems. Customer Experience Enhancement: - Monitor customer feedback and ticketing performance metrics to identify areas for improvement in visitor services. Project Management: - Lead discussions with site managers to gather requirements and manage ticketing software projects. Oversee project timelines, budgets, and vendor coordination. Business Analysis: - Translate business requirements into technical specifications for ticketing implementation. Conduct gap analysis and recommend solutions. Collaboration: - Work closely with other departments, including marketing, operations, and events, to coordinate ticketing for special events and exhibitions. UX Design: - Collaborate with UX designers/agencies to create user-friendly ticketing flows. Implement continuous improvements based on user feedback. Reporting and Analysis: - Prepare regular reports on ticket sales, visitor demographics, and trends to inform strategic decision-making. Track system performance, user satisfaction, and revenue. Budget Management: - Assist in the development and management of the ticketing budget, ensuring cost-effective operations. Training and Development: - Train and develop staff on ticketing processes, customer service standards, and system usage. Compliance and Security: - Ensure compliance with all relevant regulations and security protocols related to ticket sales and visitor access.

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