Marine Service Advisor

Full job description To receive customer boat/s for service and repair jobs and raise repair orders in Workshop / Body Shop. Technically competent to understand the customer needs and requirements and accordingly raise Orders. To provide customer support via phone and face-to-face take and relay messages. To provide the customer with a detailed explanation of jobs to be carried out on their boat. To provide a detailed explanation and technical justification for additional repairs with a cost estimate and obtain approval from customers. To maintain customer contact to ensure smooth delivery of the boat.