Associat Customer care Access Medical Centre Jobs In Sharjah Aster DM
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
4 - 8 سنوات
AED 3,500 - 3,500
أي جنسية
ذكر
1 وظيفة شاغرة
الوصف الوظيفي
Responsibilities:
- Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
- Greeting customers in a friendly, professional manner using the suggested script.
- Answering telephonic and e-mail inquiries in a timely manner.
- Deferring queries to your line manager if you are unable to answer them.
- Furnishing members and health care practitioners with details regarding members' benefits.
- Granting pre-authorizations for medical treatment, if covered.
- Advising members of outstanding co-payments.
- Providing extant and prospective members with the details of network providers.
- Canceling members' plans upon their request, or due to recurrent nonpayment, if directed by your line manager.
- Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources.
نوع التوظيف
دوام كامل
القسم / المجال المهني
طبيب / ممرضة / المسعفون / تقنيي المستشفيات / البحوث الطبية
