Team LeadMaintenance

Roles & Responsibilities • Manages the distribution of the assignment and calls to the technician and engineers. • Manages own and others workload; diagnoses and fix complex issues of end user systems • Monitors customer calls, clearly specifying progress and resolution details. • Maintain accurate project records; monitor the performance of equipment and notify engineers of recurring problems. • Review the contract terms, scope of work in detail against proposal and contract. • Review individual project expenditure are within the budget and confirm all the invoices are submitted on time. • Attends client meetings to discussion on PPM updates, KPI implementation and any escalations. • Provides training, develops skills, deepens learning, and improves performance of team and peers