Responsibilities Include:
- Provide a positive impact on the customer’s experience while maintaining frequent communication and customer service to home buyers
- Maintain ongoing communication with the Mortgage and Homebuilding staff throughout the entire loan process.
- Manage multiple loan files, collect, and record customer information, and ensure timely processing of mortgages
- Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
- Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department