Key duties for the Immigration Consultant position:
Managing and responding to inbound leads via telephone, social media, and email.
Responding to inquiries using pre-set business templates
Advice on the overseas options available, to enable the candidates & their families to make an educated choice & the right decision.
Give clear and accurate information based on the current immigration & visa laws & policies.
Provide a fair and neutral evaluation of a candidate’s profile.
Provide a personal global career strategy customized to their needs.
Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
Must be able to provide adequate information and offer solutions where necessary.