Responsibilities:
Provide exceptional customer service to passengers, including assisting with inquiries, directions, and travel information.
Check boarding passes, verify identification, and assist with the boarding process.
Handle baggage, including check-in, tagging, loading, and unloading.
Ensure compliance with security procedures and regulations, including screening passengers and baggage.
Monitor airport facilities and report any safety hazards or maintenance issues.
Assist with crowd control and passenger flow during peak times.
Coordinate with airlines, ground handlers, and other airport personnel to ensure efficient operations.