Associate Content Designer

Preferred Qualifications

• 2 or more years of work experience
• Bachelor’s degree in User Experience Design, Communication, English, Marketing, HCI or equivalent experience. Master’s degree in related field
• Knowledge of human-centered design principles and the role content should play within a product design org
• Experience working in content contexts with knowledge of design and design thinking preferred
• Informed on content strategy, content design and user experience practices across the industry and apply them to the work
• Regularly seek project feedback and insight from supervisor, collaborators and stakeholders
• Ability to translate complex concepts into clear content that is active, readable and human
• An understanding of the business goals behind content and content strategies
• An understanding of user experience and content optimization principles across channels and devices
• A desire to lead through contribution and providing deep subject matter expertise in content
• Strong verbal and written communication skills, including thorough and methodical attention to detail
• Strong reading comprehension skills and understanding of nuance
• Strong collaboration and problem-solving abilities
• Fully fluent in English and able to understand and be easily understood in English
• Ability to communicate concepts and recommendations confidently to a variety of audiences
• Ability to self-manage time and work independently or as part of a team
• Support our growing content design practice
• Payment industry experience preferred, but not required
• Portfolio of relevant work samples required