Specific Accountability
Manage & control team members associated with investigation of following types of Fraud
Fraud related to Mobile Banking
OTP compromise by customer
Wallet frauds
Desktop investigations
Manage and ensure alerts generated in the Enterprise Fraud Monitoring System and the Risk Based Authentication system are reviewed to identify fraud and mitigate the risk.
Undertake review of rules in the fraud monitoring system and improve rule effectiveness to mitigate risk and trends identified.