وظائف مكتب المساعدة والدعم الفني في الفجيرة

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ iss المزيد...

Responsibilities: Complete management’s long distance call vouchers and record them on the traffic sheet Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Ensure gu المزيد...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assistance on المزيد...

Responsibilities: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information. Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal dep المزيد...

Responsibilities: Contributing to the development of marketing strategies. Conducting market research on rival products. Designing and implementing marketing plans for company products. Coordinating with media representatives and sponsors. Working with the sales team to develop المزيد...

Responsibilities: Ensure excellent delivery of SaaS products in alignment with client requirements. Assess customer requirements and propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams at ITO Handover. Develop a deep understan المزيد...

Responsibilities: Preparing financial statements, reports, memos, invoices letters, and other documents. Answering phones and routing calls to the correct person or taking messages. Handling basic bookkeeping tasks. Filing and retrieving corporate records, documents, and reports المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Preparing financial statements, reports, memos, invoices letters, and other documents. Answering phones and routing calls to the correct person or taking messages. Handling basic bookkeeping tasks. Filing and retrieving corporate records, documents, and reports المزيد...

Responsibilities: Provide excellent customer service To support Chauffeur drive services Report any problems/concerns with vehicle availability to the team leader. Being well informed about any information that might be useful to the customer during the journey. (weather condition المزيد...

Responsibilities: Adding Promotion Letter for special cases, Amendment of Pricing , T&C, Payment Plan Amendment, Sales Offers, Reject & release for rebooking in case required to change main buyer of booked unit System issues/errors, Adding Parking & Storage, discounts &am المزيد...

Customer service representativeshelp customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes s المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so t المزيد...

Customer service representativeshelp customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes s المزيد...

A Customer Service Assistant is the initial point of contact between a business and its customers. They areresponsible for assisting customers to do business with the organisation, such as making a purchase, placing an order, getting advice, making a complaint or finding informatio المزيد...

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s المزيد...

Responsibilities: Managing the flow of information, organizing appointments and maintaining up-to-date calendars to ensure effective prioritization of tasks Coordinating logistics for meetings, conferences, events, domestic and international travel arrangements to maximize time, eff المزيد...