وظائف Customer Success Management في الإمارات

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i المزيد...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with المزيد...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with المزيد...

Responsibilitiees: Support Project Managers in one or several projects by assisting them in tracking open actions, conducting ad hoc deep dives to provide data insights useful for decision-making, analyzing processes to identify critical points and improvement opportunities, and ant المزيد...

Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and المزيد...

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on المزيد...

Recruitment and Job Design dutiesMinimum RequirementProfessional in English Language (reading, writing and speaking )CIPD Level 7 certificate mandatoryBachelor Degree in Human Resource Management and Master in Human Resource Management

Responsibilities: Research, edit, and curate multimedia assets (e.g., customer contacts, social media, video) Use internal tools to create and maintain dashboards representing key customer issues/defects Work with our Learning and Development (L&D) to continuously improve train المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes.

Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est المزيد...

Management consultantshelp organisations to solve issues, create value, maximise growth and improve business performance. They use their business skills to provide objective advice and expertise, and help an organisation to develop any specialist skills that it may be lacking.

Role Description:-Successfully migrate all existing knowledge articles for all voice / chat / back office processes from as is sharepoint platform to proposed frameworkConstantly innovate on How articles / content can be strategically positioned to increase agent adoptionWork with all المزيد...

Responsibilities Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the المزيد...

Responsibilities: You will support and manage all Customer Services business management processes to drive Customer Services revenue and market growth; You will cooperate with the other Customer Services functions and follow the implemented and required Service Support Processes; E المزيد...

Management consultantshelp organisations to solve issues, create value, maximise growth and improve business performance. They use their business skills to provide objective advice and expertise, and help an organisation to develop any specialist skills that it may be lacking.

Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for product categories Develop exit strategies for unsuccessful products Foster trust relationships with vendors to achieve better pricing and quality of services Place app المزيد...

Customer Care and Sales Ensure adherence to the Hybrid Customer Care Department Standards of Excellence Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone, email, online chat) Identify ways to person المزيد...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i المزيد...