وظائف Qa Quality Control في المنامة

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and المزيد...

Assure the quality of the platform and the perfect operation of the Test thoroughly the different modules of the system using appropriate testing techniques and tools Write and execute test cases (manual and automated) to find bugs such as UI, usability, performance and other type المزيد...

Developing metrics in collaboration with other business leaders and coordinates the reporting of the metrics Providing leadership support of business development activities, including new business opportunities and strategy development Supporting the development of business strate المزيد...