Hilton Garden Inn

Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Org المزيد...

Monitoring and control of staff entrances Regular checking of bags etc. carried by staff and immediate reporting of discrepancies or rule violations Control of the issuing process for any item purchased, borrowed, or otherwise lawfully obtained Use of the system for monitoring co المزيد...

Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Deve المزيد...

Manage all Food and Beverage Outlet operations Maintain exceptional levels of customer service Ensure compliance of brand standards Recruit, manage, train and develop the Food and Beverage team Manage guest queries in a timely and efficient manner Work within budgeted guideline المزيد...

Ensure that Finance teams are providing month end closing and all other required management reports Work with the Finance Managers/General/Hotel Manager to provide full and accurate forecasting and budgeting proposals within the hotel Prepare capital reviews as required by the Gen المزيد...

Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and eff المزيد...

Manage all Banquets/Events Maintain exceptional levels of customer service Evaluate guest satisfaction levels with a focus on continuous improvement Propose ideas to build the range and quality of Conference and Banquet Optimise sales and contain costs identifying any areas for المزيد...

Handle Room Servcie requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing المزيد...

leads and works with internal technical resources in preparing and delivering a compelling presentations and demonstrations of company’s products and services to the clients to insure that the representation is based on the necessities and competitive sales condition. Initiat المزيد...

Occupy the hotel lobby and other public areas, particularly at busy times Engage Guests in conversation and provide general assistance Manage, record, and resolve promptly all Guest complaints Meet and greet VIP Guests and major corporate clients upon arrival Coordinate the serv المزيد...

Provide and deliver first-class ER services to Human Resources Manager and management team Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels Manage employee relations issues in the hotel in a confidential mann المزيد...

Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targe المزيد...

Ensure all food preparation meets standards Prepare and present high quality food Supervise staff Keep all working areas clean and tidy and ensure no cross contamination Prepare all mis-en-place for all relevant menus Assist in positive outcomes from guest queries in a timely a المزيد...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets المزيد...

Monitor and control staff entrances Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained Maintain system that المزيد...

Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner Participate in and lead department meetings Process banquet checks accurately and efficiently for payment Ensure guest satisfaction throughout the meal service Se المزيد...

Oversee the entire Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude an المزيد...

Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elem المزيد...

Prepare and present high quality dishes within company guidelines Keep all working areas clean and tidy and ensure no cross contamination Prepare all mis-en-place for all relevant menus Assist in positive outcomes from guest queries in a timely and efficient manner Ensure food s المزيد...

Allocate work duties to Team Members Perform routine inspections of all check out rooms and spot checks of all occupied rooms Report and follow up on any maintenance defects or other issues Inspect, routinely, service areas, store rooms and corridors Schedule and supervise deep المزيد...