AccorHotel

Ensures prompt courteous and accurate service to all guests so as to maximize customer satisfaction. Responsible for the organization of work within the department including assignments time schedules and vacations to ensure optimum utilization of manpower. Participates in the develop

Ensures prompt courteous and accurate service to all guests so as to maximize customer satisfaction. Responsible for the organization of work within the department including assignments time schedules and vacations to ensure optimum utilization of manpower. Participates in the develop

The main responsibility is to manage the total sales efforts within the hotels to generate pro-actively revenue. The basic guideline to do this is the hotels Marketing Plan as well as the Business Plan. He maintains develops and recognizes Key Accounts/Prospects in Aqaba as well as Am

The main responsibility is to manage the total sales efforts within the hotels to generate pro-actively revenue. The basic guideline to do this is the hotels Marketing Plan as well as the Business Plan. He maintains develops and recognizes Key Accounts/Prospects in Aqaba as well as Am

Qualifications : Hospitality experience 3 years as minimum.Good user of Opera cloud system.KSA market experience is a Must.Multinational 5* hotel background is preferred.Additional Information :     Remote Work : NoEmployment Type : Full-time

Qualifications : Hospitality experience 3 years as minimum.Good user of Opera cloud system.KSA market experience is a Must.Multinational 5* hotel background is preferred.Additional Information :     Remote Work : NoEmployment Type : Full-time

Develop and update departmental SOP Manual detailing standards of performance policies and procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotels policies standards and municipality requirementsWork with senior culinary team and is

Develop and update departmental SOP Manual detailing standards of performance policies and procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotels policies standards and municipality requirementsWork with senior culinary team and is

Check the reservation system and in-house guest information for the next meal period.Notify the supervisor of any large group bookings or any reservations with special request VIP etc..Distribute reservations among all servers equally informing them of all information necessary. Examp

Check the reservation system and in-house guest information for the next meal period.Notify the supervisor of any large group bookings or any reservations with special request VIP etc..Distribute reservations among all servers equally informing them of all information necessary. Examp

Personally greeting all internal/external customers offering support and fielding enquiries.Answer a wide variety of enquiries from heartists vendors etc. both in person over the telephone and via e-mail responding with the appropriate correspondence.Manage all office administration r

Personally greeting all internal/external customers offering support and fielding enquiries.Answer a wide variety of enquiries from heartists vendors etc. both in person over the telephone and via e-mail responding with the appropriate correspondence.Manage all office administration r

Key ResponsibilitiesManage General Managers calendar meetings travel & correspondence with discretion & efficiency.Coordinate internal communication between the GM & HODs to ensure smooth hotel operations.Prepare reports presentations and confidential documents with accuracy and profe

Key ResponsibilitiesManage General Managers calendar meetings travel & correspondence with discretion & efficiency.Coordinate internal communication between the GM & HODs to ensure smooth hotel operations.Prepare reports presentations and confidential documents with accuracy and profe

Cost Monitoring: Monitor analyze and control costs across all departments including food and beverage housekeeping and maintenance to ensure budget adherence. Budgeting & Forecasting: Assist in the preparation of departmental budgets and forecasts. Monitor actual performance against

Cost Monitoring: Monitor analyze and control costs across all departments including food and beverage housekeeping and maintenance to ensure budget adherence. Budgeting & Forecasting: Assist in the preparation of departmental budgets and forecasts. Monitor actual performance against

Promote restaurant business and continually increase database contacts Maintained professional business relationship with all third party F&B partners Ensure the restaurant ethos is in line with SLS standards are consistently maintained Ensure and promote compliance with all local liq

Promote restaurant business and continually increase database contacts Maintained professional business relationship with all third party F&B partners Ensure the restaurant ethos is in line with SLS standards are consistently maintained Ensure and promote compliance with all local liq

About you Have the ability to work rotating 7 day roster  A hands-on and pro-active work ethic and you enjoy getting things done. Demonstrated ability to comfortably take initiative and work as a team. Demonstrated time management skills. Knowledge ofappropriate chemicals for cleaning

About you Have the ability to work rotating 7 day roster  A hands-on and pro-active work ethic and you enjoy getting things done. Demonstrated ability to comfortably take initiative and work as a team. Demonstrated time management skills. Knowledge ofappropriate chemicals for cleaning

Reporting to the Royal Service & Reservations Manager this role supports the Director of Tour & Travel and their Sales Coordinator in all aspects of the Tour & Travel functions:FIT BookingsManage all FIT space inquiries by monitoring block space allotments and available inventory whil

Reporting to the Royal Service & Reservations Manager this role supports the Director of Tour & Travel and their Sales Coordinator in all aspects of the Tour & Travel functions:FIT BookingsManage all FIT space inquiries by monitoring block space allotments and available inventory whil

This role is about more than managing operations its about owning the arrival and departure experience. As Guest Services Manager you are the strategic and cultural leader of our front-of-house guest journey setting the standard for service excellence from the front drive to the lobby

This role is about more than managing operations its about owning the arrival and departure experience. As Guest Services Manager you are the strategic and cultural leader of our front-of-house guest journey setting the standard for service excellence from the front drive to the lobby

As the Assistant Front Office Manager you are at the heart of the resort experiencewelcoming guests setting the tone in the lobby and ensuring every arrival stay and departure feels seamless and personal. You lead by example supporting the Front Office team with a calm confident prese

As the Assistant Front Office Manager you are at the heart of the resort experiencewelcoming guests setting the tone in the lobby and ensuring every arrival stay and departure feels seamless and personal. You lead by example supporting the Front Office team with a calm confident prese

What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues    Exclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food

What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues    Exclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food

What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues  Exclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food &

What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues  Exclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food &

Description du posteEn tant quAssistant technique senior vous assisterez la Directrice Générale et léquipe de direction dans lamélioration de lefficacité de la gestion du temps de la diffusion de linformation et des processus de prise de décision.Vous favoriserez la dynamique de léqui

Description du posteEn tant quAssistant technique senior vous assisterez la Directrice Générale et léquipe de direction dans lamélioration de lefficacité de la gestion du temps de la diffusion de linformation et des processus de prise de décision.Vous favoriserez la dynamique de léqui

The Guest Relations Agent Onboard serves as the constant point of reference for guests throughout their journey.They embody the brands values and ensure a seamless personalized and impeccable service guaranteeing that every moment of the experience reflects Orient Express standards o

The Guest Relations Agent Onboard serves as the constant point of reference for guests throughout their journey.They embody the brands values and ensure a seamless personalized and impeccable service guaranteeing that every moment of the experience reflects Orient Express standards o

What youll doSupporting the daily tasks of the Revenue team learning how pricing and distribution decisions are made.Receive and manage new bookings modifications and cancellations in a clear and professional manner.Accurately input booking details into the Property Management System

What youll doSupporting the daily tasks of the Revenue team learning how pricing and distribution decisions are made.Receive and manage new bookings modifications and cancellations in a clear and professional manner.Accurately input booking details into the Property Management System

What youll do Assist the reception desk with guest check-ins check-outs and reservations. Provide personalised services to guests responding promptly to questions and requests. Collaborate with the Guest Experience team to organise and coordinate activities and special events for gues

What youll do Assist the reception desk with guest check-ins check-outs and reservations. Provide personalised services to guests responding promptly to questions and requests. Collaborate with the Guest Experience team to organise and coordinate activities and special events for gues

Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.Greet members and Guests in a friendly and efficient manner.Escort Guest as required.Knowledgeable about all aspects of treatments and the facility.Knowledgeable in a spa therapyPro

Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.Greet members and Guests in a friendly and efficient manner.Escort Guest as required.Knowledgeable about all aspects of treatments and the facility.Knowledgeable in a spa therapyPro