Agent Imperial Services Jobs in UAE

Location:Abu Dhabi Abu Dhabi United Arab EmiratesJob ID: R0121027Date Posted:Company Name:HITACHI RAIL STS S.P.A.Profession (Job Category):OtherJob Schedule:Full timeRemote:NoAbout UsA career at Hitachi Rail will help create a legacy. With operations in every corner of the world our work goes to the...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

The PositionTo perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards.KEY ROLES & RESPONSIBILITIESProcess all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per S...

Qualifications : Minimum High School Diploma Business School and / or Hotel School Diploma preferred.Must possess outstanding Guest services skills professional presentation and sophisticated communication skills. Proficient in the English language (verbal & written)Arabic speakinglanguage is an as...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Sofitel StandardsAccurately record and control wake-up callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff member when reques...

What you will do Provides leadership for the overall Service business for assigned regions or markets Ownership and accountability of financial growth & operational metrics Own and drive the operational excellence with strategic and operational capabilities to achieve business goals and targets Defi...

PURPOSE OF POSITIONTo provide accurate information concerning hotel facilities venues and functions and to handle all guest inquiries.KEY ROLES & RESPONSIBILITIESAssist guests with all inquiries both hotel and non-hotel relatedConduct and attend effective shift briefings to ensure hotel activities a...