ADIB Group

DescriptionRole : Associate Operations Manager - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Manage a centralized portfolio of Islamic financing and Sharia-compliant products ensuring o

DescriptionRole : Associate Operations Manager - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Manage a centralized portfolio of Islamic financing and Sharia-compliant products ensuring o

DescriptionRole: Senior Product Manager - Home FinanceLocation: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. The BD will implement strategy through the management of product financials paramete

DescriptionRole: Senior Product Manager - Home FinanceLocation: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. The BD will implement strategy through the management of product financials paramete

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur

DescriptionRole : Operations SupervisorLocation : DubaiRole Purpose:Assist the unit manager to ensure smooth run of all operational activities related to VISA Direct product (Cards Wallets & Accounts)Ensure defined operational processes are followed as per agreed Policies and Procedur

DescriptionRole :Relationship Manager Location :Dubai Role Purpose: This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meet

DescriptionRole :Relationship Manager Location :Dubai Role Purpose: This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meet

DescriptionRole: Customer Services Support Officer Location: DubaiRole Purpose: Deliver Excellent customer service in accordance with agreed standardsKey Accountabilities of the role: Opening and closing applicant on time.Ensure proper implementation and follow up with tim

DescriptionRole: Customer Services Support Officer Location: DubaiRole Purpose: Deliver Excellent customer service in accordance with agreed standardsKey Accountabilities of the role: Opening and closing applicant on time.Ensure proper implementation and follow up with tim

DescriptionRole: Endpoint Security Operations Team LeaderLocation: Abu DhabiRole Purpose:Manage and Maintain Security devices Tools / Products implemented at ADIB for day-to-day tasksRegular monitoring of Security Logs and Events for IT Security devices to review security events and a

DescriptionRole: Endpoint Security Operations Team LeaderLocation: Abu DhabiRole Purpose:Manage and Maintain Security devices Tools / Products implemented at ADIB for day-to-day tasksRegular monitoring of Security Logs and Events for IT Security devices to review security events and a

DescriptionRole:Principal ADIB VenturesLocation: Abu DhabiRole Purpose:ADIB Ventures a new strategic initiative launched in 2024 as part of 2035 vision is designed to accelerate innovation and collaboration within the global financial technology (fintech) sector. The program aims to s

DescriptionRole:Principal ADIB VenturesLocation: Abu DhabiRole Purpose:ADIB Ventures a new strategic initiative launched in 2024 as part of 2035 vision is designed to accelerate innovation and collaboration within the global financial technology (fintech) sector. The program aims to s

DescriptionKEY METRICS:Revenue: Expenses: Net Income:Assets: Consumer satisfaction loan/financing repayment performance loan/financing delinquency rates consumer retention substantiated Complaints compliance with regulatory requirements/best practices guidelines and codes of conductNo

DescriptionKEY METRICS:Revenue: Expenses: Net Income:Assets: Consumer satisfaction loan/financing repayment performance loan/financing delinquency rates consumer retention substantiated Complaints compliance with regulatory requirements/best practices guidelines and codes of conductNo

DescriptionRole: Digital Product OwnerLocation: Abu DhabiSummary of role:A Product Owner will lead a team of highly talented engineers and designers to envision prioritize and build innovative digital products that will shape the industry for a new generation of tech-savvy customers.H

DescriptionRole: Digital Product OwnerLocation: Abu DhabiSummary of role:A Product Owner will lead a team of highly talented engineers and designers to envision prioritize and build innovative digital products that will shape the industry for a new generation of tech-savvy customers.H

DescriptionRole: Help Desk - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilities of the role:Thes

DescriptionRole: Help Desk - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilities of the role:Thes

DescriptionRole : Remote BankerLocation : Abu Dhabi Role Purpose:Delivering quality teller Functions and excellent Customer experience level via accurate and efficient processing and projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the role The

DescriptionRole : Remote BankerLocation : Abu Dhabi Role Purpose:Delivering quality teller Functions and excellent Customer experience level via accurate and efficient processing and projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the role The