Employer Active
Job Number
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Represents the hotel in the Lobby and ensures our guests are greeted, escorted to all areas in the hotel, and assists in room shows/inspections. This individual engages in conversation with our guests to obtain guest preferences and to ensure our guests are having an enjoyable experience in the hotel. The Guest Relations Ambassador makes recommendations for the Hotels Food & Beverage Outlets, its Sports Club & Spa, Banquets/Function space and all other facilities within the hotel. This individual receives guest opportunities (complains) and ensures that he/she follows up to rectify them and report the defect.
The Primary Responsibilities Of The Role Include
Guest Relations
Full Time