Leasing Operations Manager
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Job Description
• To oversee Mall tenants operations ensuring that all the Malls standards are met consistently.
• Manage tenant relations through periodic town hall meetings. Receive complaints, suggestions and other improvement ideas to be updated with senior management for approval and plan for subsequent implementation.
• Ensure effective and respectful response by Managers / Supervisors to tenant concerns.
• Actively follow up on Tenant feedback in a fast and effective manner.
• Ensure follow-up on house rules /Tenant Operations Manual.
• Ensure effective standards of two-way communication exist for all tenants.
• Ensure that the Electricity & Water/Chilled Water/Gas invoices are sent to tenants on time.
• Assist the finance team with the payment's receivables collection from tenants.
Employment Type
Full Time
