Kitchens - Dispatch Support Lead

About The Opportunity

What's On Your Plate?

• Receive calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for deliveries
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information
  

What you need to be successful

What Did We Order?

Must have

• Microsoft Office: Word, Excel,
• Open to feedback and personal and professional improvement
• Demonstrates punctuality, reliability, and sound judgement
• Ability to multitask in a fast-paced environment
  

Nice to have

• Emerging expertise in cloud kitchens
• Experience in a similar industry/environment
• F&B industry experience
  

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.

We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.

We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.

Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide