Health Club Floor and Retail Coordinator

Job Number

Job Category Golf, Fitness, & Entertainment

Location The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

This position reports to the Fitness Supervisor and works in the Fitness Centre. Primary responsibility is to deliver excellence in quality Fitness services to members/guests/visitors/ in a timely, courteous and efficient manner. These services are inclusive but not limited to providing towels, water bottle, headset, exercise shoes, and other equipment Members/Guests are asking for. Escort clients to and from the fitness facilities and attending to any immediate needs throughout members’/guests’ gym visit. Member/Guest follow-up will be expected. Equipment and exercise knowledge will be a focus to assist in enforcing the rules of the health club.

It will be expected of the Health Club Floor and Retail Coordinator to cover the Gym floor in the absence of personal trainer and ensure the safe environment inside the gym. Ensure the cleanliness and maintenance of gym equipment’s. Further tasks will be to ensure cleanliness of all Cardiovascular Machines, Strength Exercise Machines, Free Weights and Racks, and any other Fitness Equipment or facilities that needs attention, inclusive but not limited to floors, walls, windows, window ledges, benches, Squash Court and Fitness Centre reception area and retail area.

The Primary Responsibilities Of The Role Include

Fitness Centre

• Handle all guest requests expediently and courteously in an accurate, complete and timely manner
• Ensure that all equipment is properly cleaned, stored and secure when not in use
• Assist members and guests in performing exercises in a safe and accident free manner
• Ensure that adequate supplies of water, cups and towels are available at all times, and remain present in the gym when not engaged in personal training or doing Group Exercise classes
• Maintain a focused and dedicated attitude towards achieving overall Sports Club revenue goals
• Full understanding of the Sports Club and Fitness Centers’ classes and activities
• Assist the Fitness Supervisor in maintaining and updating relevant reports and documentation
  

Area Ownership

• Assist the leadership in maintaining a clean, safe and accident free environment
• Perform gym coverage tasks of the Fitness Supervisor in her/his absence
• Assist in making the Roster, Group Exercise schedule, and contacting suppliers in case of any repair and maintenance issue
• Be an ambassador for The Ritz-Carlton Company