WNS Global Services

Strategic Partnering: Advising senior leaders on HR matters developing and implementing HR strategies aligned with business goals. Talent Management: Managing talent acquisition development and retention strategies. Performance Management: Facilitating perform المزيد...

Quality Auditor would be responsible for the entire quality assurance process; from sample selection to conducting audits performing error RCA and providing relevant feedback to associates.Auditor would ensure correctness and completeness of cases and compliance with applicable regula المزيد...

Key Responsibilities: Strong fundamental Knowledge on EDI and EDI standards like ANSI X12 EDIFACT etc. Working knowledge of different document formats Positional XML CSV IDOC DB files etc. Good understanding of EDI transaction sets like4 and 997 among others Experience in analyzing t المزيد...

1. Capture the details of the Bill of Lading in the system2. Should follow the instructions as mentioned in the Process Manual3. Self-learning skills4. Deliver the goals and targets as per defined KPIs5. Follow the company policies and procedures under the guidelines aligned by superv المزيد...

Functional knowledge:Understands application of the principles in the defined tasks related to order to cash process.Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy.Cash App المزيد...

Good communication/reading/listening skills.Analytical and logical interpretation skills.Good Computer and Operating System skills.Excellent communication Skills verbal & written (Neutral English).A passion for driving improvement.Team Player.Self-motivated uses initiative and pro المزيد...

To provide support through these channels: inbound calls chat bots email.To provide responses to customers based on the procedures technical manuals specifically for their line of products on: Diabetes Care.To identify potential clients once the Associates send relevant information on المزيد...

Graduate (B-com)/Post Graduate(M-com) 3-5 years.Knowledge of accounting principles Journal Entries and Reconciliation - Inter- Company-SGA- Revenue and Inventory- Fixed Assest- Closing and ReportingAble to handle tasks allocated independently as per the specific client process and ens المزيد...

Answer incoming calls and respond to customer queries Research and resolve customer issues using the tools and applications provided Identify and escalate issues to supervisors wherever necessary Document all calls as per the standard operating procedures Follow up on customer calls المزيد...

Role SummaryThe role is responsible for delivering excellent customer service via mail / voice / chat mediums with an objective to provide resolution to the customers according to the guidelines provided by the client. Key Responsibilities Responsible for outstanding customer ser المزيد...

Good Communication Skills (Written) Typing Speed of 25 WPM 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required .Also Preferably with experience in Shipping and Logistics / Back Office Understanding its nuances.&#x المزيد...

Entry level supervisory role responsible for leading motivating & retaining a team of professionals with accountability on all Service Delivery parameters supervisory responsibilities inclusive of work allocation performance coaching & feedback and general day to day administr المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...

Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues. Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process and being a CAB member Expert knowledge of SQL clusters and B المزيد...

Design and develop Dash boards and Reports for the Senior Business Managers to capture key metrics and trends (Compensation/pay-roll trends productivity analysis Employee positioning Total rewards trends) Data Management- managing & maintaining compensation data efficiently for al المزيد...

O2C Collection- Good understanding of Order to Cash cycle strong experience in customer collection working experience in GETPAID tool and SAP will be a plusFunctional knowledge: First point of contact for client engagement / escalation management. Identify and work towards improvement المزيد...

Serve as the lead point of contact for all customer IT account management matters Build and maintain strong long-lasting client relationships Design solutions for the clients and close agreements to maximize IT and business efficiencies Look at opportunities for new technologies alon المزيد...

Key Responsibilities Leadership Hiring Strategy: Partner with business heads and HR to define leadership hiring strategies understanding the specific talent needs across domains. Talent Sourcing: Leverage external channels including headhunting executive search firms LinkedIn and othe المزيد...

Understands application of the principles in the defined tasks related to procure to pay process.Able to handle tasks allocated independently as per the specific client process and ensures compliance in terms of policy TAT and accuracy.Relevant experience includes experience in follow المزيد...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly المزيد...