Sutherland

Work from homeCompetitive salary and attractive uncapped bonus scheme Lots of benefits such as food vouchers compliments card free coffee multisport card additional health & life insurance discounts for your personal vacations and many moreCareer development opportunities in a big int

Work from homeCompetitive salary and attractive uncapped bonus scheme Lots of benefits such as food vouchers compliments card free coffee multisport card additional health & life insurance discounts for your personal vacations and many moreCareer development opportunities in a big int

Job DescriptionAntivirus Support Specialist: Deliver superior customer support for antivirus software managing inquiries about accounts subscriptions and technical issues through phone and remote sessions. Problem Solver: Efficiently resolve customer issues related to software purchas

Job DescriptionAntivirus Support Specialist: Deliver superior customer support for antivirus software managing inquiries about accounts subscriptions and technical issues through phone and remote sessions. Problem Solver: Efficiently resolve customer issues related to software purchas

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

As member of one of the largest Absence Management team you will be accountable for the day-to-day Absence Leave Management for multiple employers.  You will make claim decisions and respond to claimant employer and client queries via phone and email within defined KPIs (decision and

Responsibilities:     Maintenance of all Products/Services managed by the IAM platform;    Writing and producing reports (e.g. SQL) as required;    Perform data analysis and produce summary reports with insights as required;    Creation of Excel/PowerPoint dashboards and presentations

Responsibilities:     Maintenance of all Products/Services managed by the IAM platform;    Writing and producing reports (e.g. SQL) as required;    Perform data analysis and produce summary reports with insights as required;    Creation of Excel/PowerPoint dashboards and presentations

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel

Large e-Commerce Furniture Marketplace seeking Customer Service Associate Professionals to join our team. Candidate will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency.

Large e-Commerce Furniture Marketplace seeking Customer Service Associate Professionals to join our team. Candidate will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency.

We are seeking a Bulgaria-based highly skilled C / Qt / QML & Java Developer to design and develop high-performance cross-platform desktop and mobile applications.The ideal candidate must have strong expertise in modern C Qt framework and QML-based UI development along with solid Java

We are seeking a Bulgaria-based highly skilled C / Qt / QML & Java Developer to design and develop high-performance cross-platform desktop and mobile applications.The ideal candidate must have strong expertise in modern C Qt framework and QML-based UI development along with solid Java

Large e-Commerce Furniture Marketplace seeking candidate that will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency. Candidate should be genuinely excited to help clients.

Large e-Commerce Furniture Marketplace seeking candidate that will act as a liaison provide services information answer questions and resolve any emerging problems that our clients accounts might face with accuracy and efficiency. Candidate should be genuinely excited to help clients.

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet exp

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet exp

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Lead the team: Provide direction to the team on how to manage quality to meet or exceed Quality SLAs for the programs at the assigned site(s).Strengthen relationships: Work in a collaborative manner with stakeholders - various touch points with stakeholders to discuss performance part

Lead the team: Provide direction to the team on how to manage quality to meet or exceed Quality SLAs for the programs at the assigned site(s).Strengthen relationships: Work in a collaborative manner with stakeholders - various touch points with stakeholders to discuss performance part

Referral Opportunity: Finish-Speaking Consultant RolesSutherland Bulgaria is looking for motivated candidates for Finish-speaking Consultant roles with internationally renowned clients. As a Sutherland employee you can help us find top talent by referring friends or acquaintances! If

Referral Opportunity: Finish-Speaking Consultant RolesSutherland Bulgaria is looking for motivated candidates for Finish-speaking Consultant roles with internationally renowned clients. As a Sutherland employee you can help us find top talent by referring friends or acquaintances! If

Job DescriptionAntivirus Support Specialist: Deliver superior customer support for antivirus software managing inquiries about accounts subscriptions and technical issues through phone and remote sessions. Problem Solver: Efficiently resolve customer issues related to software purchas

Job DescriptionAntivirus Support Specialist: Deliver superior customer support for antivirus software managing inquiries about accounts subscriptions and technical issues through phone and remote sessions. Problem Solver: Efficiently resolve customer issues related to software purchas

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

JOB DESCRIPTIONThe Business Intelligence Analyst I supports operational excellence by transforming raw data into actionable insights that drive performance efficiency and strategic decision-making across the operations function. This entry-level role is ideal for candidates with stron

JOB DESCRIPTIONThe Business Intelligence Analyst I supports operational excellence by transforming raw data into actionable insights that drive performance efficiency and strategic decision-making across the operations function. This entry-level role is ideal for candidates with stron

The Business Intelligence Analyst II plays a key role in driving operational excellence by developing advanced Tableau dashboards conducting deep-dive analyses and delivering strategic insights that improve performance scalability and decision-making across the operations function. Th

The Business Intelligence Analyst II plays a key role in driving operational excellence by developing advanced Tableau dashboards conducting deep-dive analyses and delivering strategic insights that improve performance scalability and decision-making across the operations function. Th

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

Customer Service Consultants in this role get to:Be the Point of Contact: review applications submitted by parents and guardians for scholarships and grants to determine eligibility for enrollment.Qualifications : Our most successful candidates will have: -High school diploma or GED

Customer Service Consultants in this role get to:Be the Point of Contact: review applications submitted by parents and guardians for scholarships and grants to determine eligibility for enrollment.Qualifications : Our most successful candidates will have: -High school diploma or GED